Description
Book SynopsisOPEN, BALANCED DIALOGUE--THE KEY TO PEAK TEAM PERFORMANCE
In a world of rapid-fire change, it's more important than ever to build teams that work well when the pressure is onâand quality communication can mean the difference between success and failure.
Conversational Capacity provides the communication tools you need to ensure that your team remains on track even when dealing with its most troublesome issues, that it responds to tough challenges with agility and skill, and performs brilliantly in circumstances that would incapacitate less disciplined teams.
Praise for Conversational Capacity:
"This book blows the lid off everything you have learned about team building and will have you asking, 'Why didn't someone show me this before?'" -- Rick Woodcock, Chief Technology Officer of the US Naval Institute, Annapolis
"Easy to implement, Craig Weber's techniques will transform your organization. We put these principles into pra
Table of Contents
Contents
Acknowledgments
Introduction: Standing on the Shoulders of Giants
Chapter 1:Conversational Capacity: The Missing Piece of the Puzzle
Chapter 2:Intentional Conflict: Why Good Intentions Are Never Enough
Chapter 3:Beyond Fight and Flight: A More Intentional Mindset
Chapter 4:Intentional Dialogue: Skills for Balancing Candor and Curiosity
Chapter 5:Cultivating Our Better Angels
Chapter 6:Conversational Capacity and the Value of Conflict
Chapter 7:Conversational Capacity and Adaptive Learning
Chapter 8:The Work of Building a Disciplined Team
Chapter 9:Conversational Capacity and the Challenge of Team Leadership
ClosingThe Road Less Traveled
