Description

Description

Pharmacy technicians play an important role in the management and operation of modern pharmacy practices. They need a working knowledge in areas such as customer service, protecting patients’ health information, ethics, third-party payers, medication and inventory control, managing workflow, staffing, and team building. Because they regularly interact with colleagues and patients, good communication skills are also essential. Communication & Management Skills for the Pharmacy Technician includes a wealth of practical information on the wide range of communication and management issues that arise in pharmacy settings. This book helps pharmacy technicians develop professional skills that are critical to the efficient operation of the pharmacy.

Key Features:
  • Practical information is presented in a clear, reader-friendly format.
  • Activities and real-world examples reinforce concepts.
  • Includes discussion of key pharmacy issues and suggested readings.

Communication and Management Skills for the Pharmacy Technician

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£34.95

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Usually despatched within 12 days
Paperback / softback by Jody Jacobson Wedret

2 in stock

Short Description:

Pharmacy technicians play an important role in the management and operation of modern pharmacy practices. They need a working knowledge... Read more

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    Publisher: American Pharmacists Association
    Publication Date: 28/02/2009
    ISBN13: 9781582121031, 978-1582121031
    ISBN10: 1582121036

    Number of Pages: 204

    Non Fiction , Education

    Description

    Description

    Pharmacy technicians play an important role in the management and operation of modern pharmacy practices. They need a working knowledge in areas such as customer service, protecting patients’ health information, ethics, third-party payers, medication and inventory control, managing workflow, staffing, and team building. Because they regularly interact with colleagues and patients, good communication skills are also essential. Communication & Management Skills for the Pharmacy Technician includes a wealth of practical information on the wide range of communication and management issues that arise in pharmacy settings. This book helps pharmacy technicians develop professional skills that are critical to the efficient operation of the pharmacy.

    Key Features:
    • Practical information is presented in a clear, reader-friendly format.
    • Activities and real-world examples reinforce concepts.
    • Includes discussion of key pharmacy issues and suggested readings.

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