Description
Book SynopsisResearched and written by the ICE Client Best Practice expert panel in cooperation with industry-leading construction clients and consultants, the Client Best Practice Guide offers definitive guidance to clients on the many ways in which they can positively influence the success of their projects both during the planning, development and implementation stages, as well as during operation and final decommissioning.
The role and performance of clients is the single most important factor in determining the success of construction projects and capital works programmes, regardless of their size, complexity or location. This full colour guide will furnish UK construction clients with the information they need to answer the following questions:
- Am I using best practice?
- How can this be assessed?
- How does this lead to project success?
Drawing on data collected through one-to-one interviews with industry leaders, questionnaires sent out to over 4
Trade Review
I welcome this guide wholeheartedly, both as a major public sector client and an advisor to the panel. It provides clear advice and highlights best practice, which, if acted on, will raise the standard of 'clienting'. -- Graham Dalton, Chief Executive, The Highways Agency
Table of Contents
Foreword Preface Acknowledgements Endorsements Introduction 1. What makes a successful client ? 2. Essential stages of a project 3. Developing a delivery strategy 4. Establishing the client team 5. Procuring the supply team 6. Caring for people and the environment 7. Keeping everything on track 8. Taking responsibility for the end result Appendix: ClientMAP -the client best practice online assesment tool Index
