Description

Book Synopsis
Comprehensive book on BPO management in India for MBA/PGDM students, BPO training schools, and executives. Covers strategic, tactical, operational aspects, business models, legal framework, service issues, performance evaluation, and HR management. Includes review questions and appendices.

Business Process Outsourcing: A Supply Chain of

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    £999.99

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    A Paperback / softback by Vinod V. Sople

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      Publisher: Prentice-Hall of India Pvt.Ltd
      Publication Date: 23/11/2009
      ISBN13: 9788120338159, 978-8120338159
      ISBN10: 8120338154
      Also in:
      Business strategy Management and management techniques Purchasing and supply management

      Description

      Book Synopsis
      Comprehensive book on BPO management in India for MBA/PGDM students, BPO training schools, and executives. Covers strategic, tactical, operational aspects, business models, legal framework, service issues, performance evaluation, and HR management. Includes review questions and appendices.

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