Description

Book Synopsis
Comprehensive book on BPO management in India for MBA/PGDM students, BPO training schools, and executives. Covers strategic, tactical, operational aspects, business models, legal framework, service issues, performance evaluation, and HR management. Includes review questions and appendices.

Business Process Outsourcing: A Supply Chain of

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A Paperback / softback by Vinod V. Sople

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    View other formats and editions of Business Process Outsourcing: A Supply Chain of by Vinod V. Sople

    Publisher: Prentice-Hall of India Pvt.Ltd
    Publication Date: 23/11/2009
    ISBN13: 9788120338159, 978-8120338159
    ISBN10: 8120338154
    Also in:
    Business strategy Purchasing and supply management

    Description

    Book Synopsis
    Comprehensive book on BPO management in India for MBA/PGDM students, BPO training schools, and executives. Covers strategic, tactical, operational aspects, business models, legal framework, service issues, performance evaluation, and HR management. Includes review questions and appendices.

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