Description

Book Synopsis
It's a proven fact-maintaining positive relationships with homeowners after move-in increases sales. Savvy builders are putting this potent marketing force to work by ensuring that their after move-in services gives them the competitive edge.

Trade Review
"Carol has done it again! Beyond Warranty: Building Your Referral Business is packed with real life examples of how to improve customer communication systems, drive referral business, and convert satisfied customers into your best salespeople. When every sale is precious, these concepts have never been timelier. I am one of her most passionate fans." -- Bob Whitten, SMA Consulting, Orlando, Florida

Beyond Warranty Building Your Referral Business

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    £35.62

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    RRP £47.50 – you save £11.88 (25%)

    Order before 4pm today for delivery by Tue 28 Jul 2026.

    A Paperback / softback by Carol Smith

    20 in stock

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Beyond Warranty Building Your Referral Business by Carol Smith

      Publisher: BuilderBooks
      Publication Date: 01/01/2008
      ISBN13: 9780867186321, 978-0867186321
      ISBN10: 0867186321
      Also in:
      Customer services

      Description

      Book Synopsis
      It's a proven fact-maintaining positive relationships with homeowners after move-in increases sales. Savvy builders are putting this potent marketing force to work by ensuring that their after move-in services gives them the competitive edge.

      Trade Review
      "Carol has done it again! Beyond Warranty: Building Your Referral Business is packed with real life examples of how to improve customer communication systems, drive referral business, and convert satisfied customers into your best salespeople. When every sale is precious, these concepts have never been timelier. I am one of her most passionate fans." -- Bob Whitten, SMA Consulting, Orlando, Florida

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