Description
Book SynopsisTwo renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change.
Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the topâwhether youâre an executive, governing board member, manager, or physician.
A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as they:
- Practice behavior-based solutions to organizational problems
- Learn how to support continuous improvement
- Be more present in their leadership role
- Learn how to reflect and assess themselves as leaders
Table of Contents
Preface
Introduction: The Current State
of Healthcare
PART I
Changes
1 What Change Looks Like
2 Governing the Change
3 Change and the Chief Executive
4 Coaching
5 Frontline Leaders
6 Becoming Partners
7 Start Here: The Assessment
PART II
Instruments
8 The Personal A3
9 Your Radar Chart
10 The X Matrix for Strategy
PART III
Opportunities
11 Reinvention
Acknowledgments
Appendix
Bibliography
Index
