Description

Book Synopsis
This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity.

In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.

Authentic Customer Centricity

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    £78.20

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    RRP £92.00 – you save £13.80 (15%)

    Order before 4pm today for delivery by Fri 19 Jun 2026.

    A Hardback by Alkhatani Saad Zafer


      View other formats and editions of Authentic Customer Centricity by Alkhatani Saad Zafer

      Publisher: Information Age Publishing
      Publication Date: 30/06/2015
      ISBN13: 9781623969134, 978-1623969134
      ISBN10: 1623969131
      Also in:
      Management and management techniques Organizational theory and behaviour

      Description

      Book Synopsis
      This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity.

      In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.

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