Description
Book SynopsisShortlisted for The Business Book Awards 2022: Smart Thinking category
Answer Intelligence: Raise your AQ is a book about six answers: story, metaphor, theory, concept, procedure, and action. By fully incorporating questions into those answers, Brian Glibkowski showcases how readers can not only elevate their understanding of questions and answers, but also reimagine what it means to communicate effectively. The book identifies five High AQ practices that distinguish expert communicators. Featuring chapters which each cover a different form of AQ such as Sales AQ, Interview AQ, Coaching AQ, and more, the book includes real-life examples of elevated answers.
With contributions from representatives of organizations such as Salesforce, Center for Healthcare Innovation, Boston Mutual Life Insurance, as well as academics, the book provides comprehensive insight into AQ from across the professional and research spaces. Giving readers access to an app allowing them to do an AQ self-assessment, the author equips his audience to use the skills and behaviours presented to improve and hone their own AQ.
Table of ContentsPart 1. Answer Intelligence (AQ) Introduction Chapter 1. Answers deserve our attention Chapter 2. AQ came from the Golf Course Chapter 3. AQ Explained Using AQ Part 2. 5 High AQ Practices Chapter 4. High AQ Practice 1: Provide six answers Chapter 5. High AQ Practice 2: Answer twice Chapter 6. High AQ Practice 3: Provide complements Chapter 7. High AQ Practice 4: Answer with style Chapter 8. High AQ Practice 5: Answer in context Chapter 9. Behavioral and Cognitive Markers of High AQ Part 3. AQ Conversations Chapter 10. Interview AQ Chapter 11. Sales AQ Chapter 12. Coaching AQ Chapter 13. Brand AQ Chapter 14. Wealth Management AQ Chapter 15. Physician AQ Chapter 16. Learning and AQ Part 4. Do we need AQ? Yes Chapter 17. Communication Chapter 18. Intelligence
