Description
Book SynopsisWhen everyone in an organization is focused on results it is easy to lose sight of the bigger picture. This book uses the experience of Nokia to develop a frame-work for the organization of the future - one which is efficient, learning and healthy.
Table of ContentsAbout the author
Preface
Acknowledgements
ORGANIZATIONAL LEARNING
Learning as a factor of competition and a mean of survival
What is learning
Levels of learning
Learning skills of organization
Learning and feedback
Learning and change
How to support learning by doing
PERFORMANCE MANAGEMENT
Continuous improvement of performance as an objective
The viewpoint of organization, individual and environment
Planning and development discussions
Daily leadership and planning meetings
Connections to other human resource management processes
Summary and critical success factors
COMPETENCE MANAGEMENT
Continuous improvement of competence as an objective
Strategic management
Core competence as a framework
Competence management in practice
Individual competence
Summary and key learnings
KNOWLEDGE MANAGEMENT
Continuous application of new knowledge as an objective
What is knowledge management?
Knowledge management in practise
Intellectual capital and its measurement
Summary and conclusions
INTELLIGENT ORGANIZATION
Can organization be intelligent?
The features of intelligent organization
Integrating performance, competence and knowledge management
Human resources management in an intelligent organization
Management in an intelligent organization
On the way towards intelligent organization
The ideal organization of the future
Appendices
Bibliography
