Description
Book SynopsisGerben van de Berg is a management consultant at Berenschot. He is a co-author of the book Excellence = optimization and innovation and (co)author of several articles on strategic management.
Table of ContentsAbout the authors
Publisher's acknowledgements
Introduction
How to use this book
Top 10 do's and don’ts of using management models
Part 1: Strategy
1. Ansoff’s matrix and product market grid
2. Strategic dialogue
3. Business model canvas
4. SWOT analysis
Part 2: Organisation and governance
5. Balanced scorecard
6. Benchmarking
7. The value chain
Part 3: Finance
8. Activity-based costing
9. Discounted cash flow (DCF) and net present value (NPV)
Part 4: Marketing and sales
10. 4Ps of marketing (Kotler)
11. Customer journey mapping
12. Stakeholder management
Part 5: Operations
13. Kaizen /Gemba
14. Root cause analysis/Pareto analysis
15. Six sigma
Part 6: Innovation
16. Disruptive innovation
17. Innovation circle
18. Stage-Gate model
Part 7: Change management
19. Eight phases of change (Kotter)
20. Team roles (Belbin)
21. The Deming Cycle: plan-do-check-act
Part 8: Leadership and management
22. Competing values
23. Core quadrants
24. Cultural dimensions (Hofstede)
25. Seven habits of highly effective people (Covey)
Ten useful books to read next
Glossary of terms
Index
