Description

Book Synopsis

Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management. 

This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict, a new exhibit on conflict escalation, and a new section on interpersonal goals, as well as an updated list of powerful ways to resolve and manage conflict.

This textbook is ideally suited to undergraduate or graduate courses on conflict communication within communication studies, business and management, political science, and counseling programs. 

An Instructor's Manual, including a sample syllabus, wri

Working Through Conflict

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    Order before 4pm today for delivery by Tue 11 Aug 2026.

    A Paperback by Joseph P. Folger

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      Publisher: Taylor & Francis Ltd
      Publication Date: Publication Date: 1/1/2024
      ISBN13: 9781032489186, 978-1032489186
      ISBN10: 1032489189
      Also in:
      Communication studies

      Description

      Book Synopsis

      Encompassing theory, research, and practice, this tenth edition provides an introduction to conflict communication and conflict management. 

      This text features real-life case studies across a range of theoretical perspectives and conflict settings, including interpersonal, group, and organizational. Approachably written for students and with an eye to application, the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict, a new exhibit on conflict escalation, and a new section on interpersonal goals, as well as an updated list of powerful ways to resolve and manage conflict.

      This textbook is ideally suited to undergraduate or graduate courses on conflict communication within communication studies, business and management, political science, and counseling programs. 

      An Instructor's Manual, including a sample syllabus, wri

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