Description
Book Synopsis• A timely analysis of work on the digital shop floor of the platform economy. • Based on extensive fieldwork, including interviews with Amazon workers.
Table of Contents1. Introduction Part 1: Examining The World of Work and Workers 2. How to Study Alienation: Marx’s Four Relations 3. How to Grasp Agency: The Power Resources Approach Part 2: The Birth and Growth of Platforms 4. Historicizing Three Generations of Platforms 5. Contextualizing Amazon’s Growing Empire Part 3: Workers on the (Digital) Amazon Shop Floor 6. Cog in the Machine: Working the Amazon Circulation Line 7. “I Am Not a Robot”: (Trans)national Labour Organization at the Warehouses 8. “Artificial Artificial Intelligence”: Gigging on Amazon Mechanical Turk 9. Instrumentalizing Technology: Digital Solidarity with and among MTurk Workers 10. Alienation Across Amazon and the Platform Economy 11. The Power of Amazon Workers and Platform Workers 12. Conclusion
