Description
Book SynopsisVolunteers play a critical role serving communities and delivering public services. Volunteers serve across many areasin schools, human service organizations, emergency services, and more. By providing services to those in need, volunteers expand the capacity of organizations and can devote extra time to the populations they serve. While research on volunteering has shifted from a focus on recruitment and motivation to management and retention, the focus is largely on universal, one-size-fits all prescriptions. Volunteer management only recently moved to a contingency perspective focused on organizational needs. However, volunteer management should adapt to meet the needs of organizations and volunteers.
Taking a strategic approach, this book provides an overview of volunteer management from planning and recruitment to engagement and evaluation, considering both organizational and volunteer needs and capacity. We develop a strategic volunteer management approach for volunteeri
