Description

Book Synopsis

Teaches visual literacy, theory, scholarly critique, and practical application of visuals in professional communication careers

Visual Communication: Insights and Strategies explores visual imagery in advertising, news coverage, political discourse, popular culture, and digital and social media technologies. It is filled with insights into the role of visuals in our dynamic social environment and contains strategies on how to use them.

The authors provide an overview of theoretically-informed literacy and critical analysis of visual communication and demonstrate the ways in which we can assess and apply this knowledge in the fields of advertising, public relations, journalism, organizational communication, and intercultural communication. This important book:

  • Reveals how to analyze visual imagery
  • Introduces a 3-step process, Research-Evaluate-Create, to apply the knowledge gained
  • Combines research, theory, and professional practice

    Table of Contents

    Preface xi

    Acknowledgments xiii

    About the Authors xiv

    Part One: Understanding Visual Communication 1

    Chapter 1: Making Sense of Visual Culture 3

    1000 Words or One Simple Picture?

    Pics or it didn’t happen 3

    Key Learning Objectives 5

    Chapter Overview 5

    How Visuals Work 5

    Photographic Truth? 5

    FOCUS: A Historical Perspective on Visual Culture 6

    Growing Importance of Visuals 7

    Our Precarious Visual Culture 7

    Political Persuasion 7

    Digital Transformation of Visual Culture 8

    Smartphones and Visual Culture 9

    Multiple Meanings 10

    Polysemy 10

    FOCUS: Trump’s Hand Gestures 12

    Form and Content 14

    Decoding Visual Messages 15

    Semiotics: Signs and Symbols 15

    Visual Rhetoric 17

    FOCUS: Saving Big Bird 18

    What’s Ahead? 18

    Chapter Summary 19

    Key Terms 19

    Practice Activities 20

    Note 20

    References 20

    Chapter 2: Visualizing Ethics 23

    Revealing Shortcuts and Missteps

    Friend or Foe? Hero or Villain? 23

    Key Learning Objectives 24

    Chapter Overview 24

    How Visuals Work: Ethical Implications 25

    FOCUS: Images of Tragedy:

    Afghan Victim 26

    Foundations of Ethical

    Thought 27

    Visual Deception 30

    To Tell the Truth . . . or Not 30

    Visual Manipulation Issues 31

    FOCUS: Digital Manipulation 32

    Framing that Distorts Reality 33

    Effects of Virtual Reality 35

    Visual Metaphors and thics 35

    Brand Mascots and Celebrities 35

    Favored Strategy in

    Advertisements 36

    Visual Appropriation 37

    Mashups and Remixes 38

    Homages 38

    Applying Ross’s Ethics 39

    Unintended Effects 39

    FOCUS: Rethinking Diversity in Visual Narratives 40

    The Potter Box 41

    Chapter Summary 43

    Key Terms 43

    Practice Activities 44

    Note 44

    References 44

    Chapter 3: Ways of Seeing 47

    Visual Rhetoric

    What’s in a Wink? 47

    Key Learning Objectives 50

    Chapter Overview 50

    Three Key Terms 50

    What Is Theory? 50

    Rhetorical Theory 51

    Methodology 51

    FOCUS: Visual Rhetoric in Fake Facebook Accounts 51

    Visual Rhetoric 53

    Two Meanings of Visual Rhetoric 53

    FOCUS: The Visual Rhetoric of Quirky and Magical Images 56

    Basics for Analyzing Visual Rhetoric 57

    Durand’s Visual Rhetoric Matrix 58

    FOCUS: Visual Rhetoric Glossary 61

    The Different Lenses of Visual Rhetoric 61

    Sign Language (Semiotic Theory) 62

    This Means That (Metaphor Theory) 63

    FOCUS: Visual Rhetoric in Activist Campaigns 64

    Storytelling (Narrative Paradigm Theory) 66

    Visual Voices (Symbolic Convergence Theory) 67

    FOCUS: Visual Rhetoric Analysis: One Student’s Example 69

    Chapter Summary 70

    Key Terms 70

    Practice Activities 70

    References 71

    Part Two: Basic Ways of Seeing, Interpreting, and Creating 73

    Chapter 4: Sign Language 75

    Semiotics

    The $20 Controversy 75

    Key Learning Objectives 78

    Chapter Overview 78

    Semiotics: The Science of Signs with Meanings 79

    What Is a Sign? 79

    Semiotic Knowledge Expands Visual Awareness 80

    FOCUS: Perception =

    Interpretation 82

    Question “Common Sense” 83

    FOCUS: The Semiotics of

    Cultural Appropriation 85

    Meet the Semioticians 85

    Denotation and Connotation 86

    Icon, Index, and Symbol 86

    Social Semiotics Explores

    “What’s Going On?” 89

    Signs Are All Around Us 89

    Marketing and Movies 90

    FOCUS: Semiotics in Marketing 90

    News 91

    Advertising 91

    FOCUS: Semiotics of Visual Appropriation 92

    Public Relations 93

    Activist Art and Installations 93

    Doing Semiotic Analysis 94

    Example Analysis 95

    Applying Semiotic Analysis in Your Work 97

    Chapter Summary 98

    Key Terms 98

    Practice Activities 99

    References 99

    Chapter 5: This Means That 102

    Metaphor

    Life is a Puzzle 102

    Key Learning Objectives 104

    Chapter Overview 104

    Metaphor: When This Stands for That 104

    FOCUS: Visual Metaphors Have Dramatic Effects on Your Own Creativity 105

    Metaphor is All Around Us 106

    Conceptual Metaphors 106

    Types of Conceptual Metaphors 108

    Metaphor’s Extended Family 110

    Visual Metaphors 111

    FOCUS: Funny . . . and

    Sometimes Creepy 113

    FOCUS: Culture Clash: When Visual Metaphors Can Misfire 116

    Visual Metaphor Lessons from the Media 118

    Three Categories of Visual Metaphors 118

    FOCUS: Verizon’s “Better Matters” Campaign Showcases Visual Metaphors 121

    Visual Metaphor Criticism 122

    Example Analysis 123

    Applying Visual Metaphor

    Criticism in Your Work 124

    Chapter Summary 125

    Key Terms 125

    Practice Activities 126

    References 127

    Chapter 6: Storytelling 129

    Visual Narratives

    Simple Stories 129

    Key Learning Objectives 132

    Chapter Overview 132

    People are Storytellers 132

    Look Below the Surface 132

    Narrative Paradigm Theory 134

    Myths and Archetypes 136

    FOCUS: Storytelling with Color 137

    FOCUS: Character Archetypes 139

    The Art and Science of Visuals 141

    Descriptive Content and Literal Form 141

    FOCUS: Storytelling

    with Graphics and Typography 143

    Figurative Imagery 145

    Narrative Criticism 147

    FOCUS: Ethical Implications of Storytelling Through Immersive Journalism 147

    Analyzing Narratives 148

    Example Analysis 149

    Applying NPT and Visual Narrative Analysis in Your Work 151

    Practice Activities 152

    Chapter Summary 153

    Key Terms 153

    References 154

    Chapter 7: Visual Voices 156

    Fantasy Themes

    Pictures Can Speak

    Louder than Words 156

    Key Learning Objectives 157

    Chapter Overview 158

    Everyday Dramatizing: We’re all Drama Queens and Kings 158

    Symbolic Convergence Theory: A Merging of Imaginations 158

    Key Assumptions 159

    Visual Images Make Emotional Connections 162

    Puppy Love 162

    True Believers 162

    Activism 163

    Master the Basic Concepts 165

    Fantasy Theme Analysis 165

    FOCUS: Hands Up, Don’t Shoot: The Power of Visual Protests 165

    Applying FTA to Visual Strategic Communication 171

    Research 171

    Public Relations: City Images and Political Campaigns 173

    FOCUS: Political Issue Advertising 174

    Public Affairs: Questioning News Sources 175

    News Coverage: The Pope, a Nobel Prize, and a Nice Grown-Up 176

    Magazines: Voices from, and for, Teens 176

    FOCUS: Where to Find Symbolic Convergence? Nonprofit Fundraising Campaigns 177

    How to Analyze and Create Visual Symbolic Messages 178

    Fantasy Theme Analysis 178

    Example of a Simple F TA Analysis 179

    Your First Fantasy Theme Analysis 181

    Applying Fantasy Theme Analysis 181

    Chapter Summary 183

    Key Terms 184

    Practice Activities 184

    References 185

    Part Three: Using Visuals in Professional Communication 187

    Chapter 8: Advertising 189

    #FaceAnything 189

    Key Learning Objectives 191

    Chapter Overview 191

    Photography in Society 192

    A History of Photographic Influence 192

    FOCUS: Culture Jamming Creates a Visual Battlefield 194

    Strategic Visual Communication 196

    The Power of Visuals in Advertising 196

    Historical Snapshots 196

    FOCUS: The Early Image Makers 197

    Visual Rhetoric in Advertising 199

    FOCUS: Color and Contrast 201

    The Contemporary Advertising Landscape 203

    Social Media/Mobile Visual Messaging 203

    E-mail Marketing with Visuals 204

    Outdoor and Ambient Visuals 204

    Televisual Ads 206

    Product Placement 206

    Chapter Summary 209

    Key Terms 209

    Practice Activities 209

    References 210

    Chapter 9: Public Relations 213

    Fearless Girl 213

    Key Learning Objectives 215

    Chapter Overview 215

    A Brief History of PR: How Visuals Defined It 215

    The Golden Age of Press Agentry: Publicity Stunts 216

    Historical Snapshot: Popular Culture Images of the PR Practitioner 217

    The Power of Visuals in the Modern ERA of PR 218

    Environmental Issues 218

    Nonprofit and Activist PR 220

    FOCUS: What Does Mental

    Health Look Like? 221

    Political Communication 223

    FOCUS: The Art of Making a Political Ad Feel Like an Uplifting Movie 225

    Visual Rhetoric Strategies in PR Campaigns 226

    Communicating CSR with Facts, Credibility, and Emotion 226

    Visual Persuasion in Risk, Issue, and Crisis Management 228

    City Branding and Destination Image-Making 229

    Chapter Summary 233

    Key Terms 234

    Practice Activities 234

    References 234

    Chapter 10: Journalism 237

    Refugee Border Crisis 237

    Key Learning Objectives 239

    Chapter Overview 239

    Photojournalism 240

    Archived Visual Evidence 240

    Photojournalists and Popular Culture 241

    FOCUS: The Seven Sisters and their Influence 243

    Loss of Professional Photography 245

    Television 246

    News: Visual Society. Visual Anxiety 247

    The How and Why of News 247

    FOCUS: Seeing the Refugee 248

    Digital Manipulation 249

    FOCUS: Deepfakes Challenge Our Trust in Reality 251

    Ethical Dilemmas 252

    Digital Innovations and Social Media 253

    Instagram 253

    Social Media as Launch Pad 254

    Video’s Giant Wave 254

    Best Practices for News Sites 255

    Critical Engagement with News Visuals 256

    Morality Metaphors in News Front Pages 256

    Visual Narratives in Editorial Cartoons 257

    Visual Rhetoric of Political Satire 258

    Racist Visual Framing in National Geographic 260

    FOCUS: Magazines, Women, and Sexuality 262

    Chapter Summary 264

    Key Terms 265

    Practice Activities 265

    References 266

    Chapter 11: Organizations 269

    1984 269

    Key Learning Objectives 272

    Chapter Overview 272

    Visual Modes 273

    Four Major Areas 273

    Understanding Organizations as Cultures 274

    Becoming a Culture Detective 277

    Values and Visuals 278

    FOCUS: User-Generated Videos in the Workplace 279

    Visual Cues in Marketing

    and Promotion 279

    Images Gone Wrong 280

    Controversies and Crises 280

    The Power of Visuals in Organizational Communication 282

    Communicating Interpersonally: You’re the Visual 282

    FOCUS: Hey, You! 282

    Communicating Using Digital Media 283

    How to Use GIFs in the Workplace 284

    How To Put the Visual Edge in Presentations 284

    FOCUS: Using Visual Systems to Drive Business Results 286

    Chapter Summary 288

    Key Terms 288

    Practice Activities 289

    References 291

    Chapter 12: Intercultural Communication 293

    Welcome to Middle Earth 293

    Key Learning Objectives 296

    Chapter Overview 296

    Ways of Looking at Intercultural Communication and its Place in Mass Communication 296

    Intercultural Visual Communication 297

    FOCUS: The Founders: Hall and Hofstede 297

    Corporate Intercultural Communication 299

    Intercultural Communication and the News 301

    FOCUS: La Peña: Intercultural Understanding and Social Justice 303

    Intercultural Communication in Nonprofit Organizations 304

    Cultural Imagery and its Ethical Implications 305

    Fair LGBTQ+ Reporting 306

    FOCUS: First Impartial LGBTQ+ Global News Service Confronts Stereotypes 306

    Honored and Misused Cultural Symbols 308

    Ads Lost in Translation 309

    Deconstructing Intercultural Imagery 309

    Culture-Specific Public Relations 310

    FOCUS: Using Photography to Build Intercultural Literacy 311

    The Transcultural Greenspeak of Greenpeace 312

    Chapter Summary 315

    Key Terms 315

    Practice Activities 315

    References 316

    Index 319

Visual Communication

    Product form

    £48.40

    Includes FREE delivery

    RRP £50.95 – you save £2.55 (5%)

    Order before 4pm today for delivery by Sat 4 Jul 2026.

    A Paperback / softback by Janis Teruggi Page, Margaret Duffy

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Visual Communication by Janis Teruggi Page

      Publisher: John Wiley and Sons Ltd
      Publication Date: 08/07/2021
      ISBN13: 9781119226475, 978-1119226475
      ISBN10: 1119226473

      Description

      Book Synopsis

      Teaches visual literacy, theory, scholarly critique, and practical application of visuals in professional communication careers

      Visual Communication: Insights and Strategies explores visual imagery in advertising, news coverage, political discourse, popular culture, and digital and social media technologies. It is filled with insights into the role of visuals in our dynamic social environment and contains strategies on how to use them.

      The authors provide an overview of theoretically-informed literacy and critical analysis of visual communication and demonstrate the ways in which we can assess and apply this knowledge in the fields of advertising, public relations, journalism, organizational communication, and intercultural communication. This important book:

      • Reveals how to analyze visual imagery
      • Introduces a 3-step process, Research-Evaluate-Create, to apply the knowledge gained
      • Combines research, theory, and professional practice

        Table of Contents

        Preface xi

        Acknowledgments xiii

        About the Authors xiv

        Part One: Understanding Visual Communication 1

        Chapter 1: Making Sense of Visual Culture 3

        1000 Words or One Simple Picture?

        Pics or it didn’t happen 3

        Key Learning Objectives 5

        Chapter Overview 5

        How Visuals Work 5

        Photographic Truth? 5

        FOCUS: A Historical Perspective on Visual Culture 6

        Growing Importance of Visuals 7

        Our Precarious Visual Culture 7

        Political Persuasion 7

        Digital Transformation of Visual Culture 8

        Smartphones and Visual Culture 9

        Multiple Meanings 10

        Polysemy 10

        FOCUS: Trump’s Hand Gestures 12

        Form and Content 14

        Decoding Visual Messages 15

        Semiotics: Signs and Symbols 15

        Visual Rhetoric 17

        FOCUS: Saving Big Bird 18

        What’s Ahead? 18

        Chapter Summary 19

        Key Terms 19

        Practice Activities 20

        Note 20

        References 20

        Chapter 2: Visualizing Ethics 23

        Revealing Shortcuts and Missteps

        Friend or Foe? Hero or Villain? 23

        Key Learning Objectives 24

        Chapter Overview 24

        How Visuals Work: Ethical Implications 25

        FOCUS: Images of Tragedy:

        Afghan Victim 26

        Foundations of Ethical

        Thought 27

        Visual Deception 30

        To Tell the Truth . . . or Not 30

        Visual Manipulation Issues 31

        FOCUS: Digital Manipulation 32

        Framing that Distorts Reality 33

        Effects of Virtual Reality 35

        Visual Metaphors and thics 35

        Brand Mascots and Celebrities 35

        Favored Strategy in

        Advertisements 36

        Visual Appropriation 37

        Mashups and Remixes 38

        Homages 38

        Applying Ross’s Ethics 39

        Unintended Effects 39

        FOCUS: Rethinking Diversity in Visual Narratives 40

        The Potter Box 41

        Chapter Summary 43

        Key Terms 43

        Practice Activities 44

        Note 44

        References 44

        Chapter 3: Ways of Seeing 47

        Visual Rhetoric

        What’s in a Wink? 47

        Key Learning Objectives 50

        Chapter Overview 50

        Three Key Terms 50

        What Is Theory? 50

        Rhetorical Theory 51

        Methodology 51

        FOCUS: Visual Rhetoric in Fake Facebook Accounts 51

        Visual Rhetoric 53

        Two Meanings of Visual Rhetoric 53

        FOCUS: The Visual Rhetoric of Quirky and Magical Images 56

        Basics for Analyzing Visual Rhetoric 57

        Durand’s Visual Rhetoric Matrix 58

        FOCUS: Visual Rhetoric Glossary 61

        The Different Lenses of Visual Rhetoric 61

        Sign Language (Semiotic Theory) 62

        This Means That (Metaphor Theory) 63

        FOCUS: Visual Rhetoric in Activist Campaigns 64

        Storytelling (Narrative Paradigm Theory) 66

        Visual Voices (Symbolic Convergence Theory) 67

        FOCUS: Visual Rhetoric Analysis: One Student’s Example 69

        Chapter Summary 70

        Key Terms 70

        Practice Activities 70

        References 71

        Part Two: Basic Ways of Seeing, Interpreting, and Creating 73

        Chapter 4: Sign Language 75

        Semiotics

        The $20 Controversy 75

        Key Learning Objectives 78

        Chapter Overview 78

        Semiotics: The Science of Signs with Meanings 79

        What Is a Sign? 79

        Semiotic Knowledge Expands Visual Awareness 80

        FOCUS: Perception =

        Interpretation 82

        Question “Common Sense” 83

        FOCUS: The Semiotics of

        Cultural Appropriation 85

        Meet the Semioticians 85

        Denotation and Connotation 86

        Icon, Index, and Symbol 86

        Social Semiotics Explores

        “What’s Going On?” 89

        Signs Are All Around Us 89

        Marketing and Movies 90

        FOCUS: Semiotics in Marketing 90

        News 91

        Advertising 91

        FOCUS: Semiotics of Visual Appropriation 92

        Public Relations 93

        Activist Art and Installations 93

        Doing Semiotic Analysis 94

        Example Analysis 95

        Applying Semiotic Analysis in Your Work 97

        Chapter Summary 98

        Key Terms 98

        Practice Activities 99

        References 99

        Chapter 5: This Means That 102

        Metaphor

        Life is a Puzzle 102

        Key Learning Objectives 104

        Chapter Overview 104

        Metaphor: When This Stands for That 104

        FOCUS: Visual Metaphors Have Dramatic Effects on Your Own Creativity 105

        Metaphor is All Around Us 106

        Conceptual Metaphors 106

        Types of Conceptual Metaphors 108

        Metaphor’s Extended Family 110

        Visual Metaphors 111

        FOCUS: Funny . . . and

        Sometimes Creepy 113

        FOCUS: Culture Clash: When Visual Metaphors Can Misfire 116

        Visual Metaphor Lessons from the Media 118

        Three Categories of Visual Metaphors 118

        FOCUS: Verizon’s “Better Matters” Campaign Showcases Visual Metaphors 121

        Visual Metaphor Criticism 122

        Example Analysis 123

        Applying Visual Metaphor

        Criticism in Your Work 124

        Chapter Summary 125

        Key Terms 125

        Practice Activities 126

        References 127

        Chapter 6: Storytelling 129

        Visual Narratives

        Simple Stories 129

        Key Learning Objectives 132

        Chapter Overview 132

        People are Storytellers 132

        Look Below the Surface 132

        Narrative Paradigm Theory 134

        Myths and Archetypes 136

        FOCUS: Storytelling with Color 137

        FOCUS: Character Archetypes 139

        The Art and Science of Visuals 141

        Descriptive Content and Literal Form 141

        FOCUS: Storytelling

        with Graphics and Typography 143

        Figurative Imagery 145

        Narrative Criticism 147

        FOCUS: Ethical Implications of Storytelling Through Immersive Journalism 147

        Analyzing Narratives 148

        Example Analysis 149

        Applying NPT and Visual Narrative Analysis in Your Work 151

        Practice Activities 152

        Chapter Summary 153

        Key Terms 153

        References 154

        Chapter 7: Visual Voices 156

        Fantasy Themes

        Pictures Can Speak

        Louder than Words 156

        Key Learning Objectives 157

        Chapter Overview 158

        Everyday Dramatizing: We’re all Drama Queens and Kings 158

        Symbolic Convergence Theory: A Merging of Imaginations 158

        Key Assumptions 159

        Visual Images Make Emotional Connections 162

        Puppy Love 162

        True Believers 162

        Activism 163

        Master the Basic Concepts 165

        Fantasy Theme Analysis 165

        FOCUS: Hands Up, Don’t Shoot: The Power of Visual Protests 165

        Applying FTA to Visual Strategic Communication 171

        Research 171

        Public Relations: City Images and Political Campaigns 173

        FOCUS: Political Issue Advertising 174

        Public Affairs: Questioning News Sources 175

        News Coverage: The Pope, a Nobel Prize, and a Nice Grown-Up 176

        Magazines: Voices from, and for, Teens 176

        FOCUS: Where to Find Symbolic Convergence? Nonprofit Fundraising Campaigns 177

        How to Analyze and Create Visual Symbolic Messages 178

        Fantasy Theme Analysis 178

        Example of a Simple F TA Analysis 179

        Your First Fantasy Theme Analysis 181

        Applying Fantasy Theme Analysis 181

        Chapter Summary 183

        Key Terms 184

        Practice Activities 184

        References 185

        Part Three: Using Visuals in Professional Communication 187

        Chapter 8: Advertising 189

        #FaceAnything 189

        Key Learning Objectives 191

        Chapter Overview 191

        Photography in Society 192

        A History of Photographic Influence 192

        FOCUS: Culture Jamming Creates a Visual Battlefield 194

        Strategic Visual Communication 196

        The Power of Visuals in Advertising 196

        Historical Snapshots 196

        FOCUS: The Early Image Makers 197

        Visual Rhetoric in Advertising 199

        FOCUS: Color and Contrast 201

        The Contemporary Advertising Landscape 203

        Social Media/Mobile Visual Messaging 203

        E-mail Marketing with Visuals 204

        Outdoor and Ambient Visuals 204

        Televisual Ads 206

        Product Placement 206

        Chapter Summary 209

        Key Terms 209

        Practice Activities 209

        References 210

        Chapter 9: Public Relations 213

        Fearless Girl 213

        Key Learning Objectives 215

        Chapter Overview 215

        A Brief History of PR: How Visuals Defined It 215

        The Golden Age of Press Agentry: Publicity Stunts 216

        Historical Snapshot: Popular Culture Images of the PR Practitioner 217

        The Power of Visuals in the Modern ERA of PR 218

        Environmental Issues 218

        Nonprofit and Activist PR 220

        FOCUS: What Does Mental

        Health Look Like? 221

        Political Communication 223

        FOCUS: The Art of Making a Political Ad Feel Like an Uplifting Movie 225

        Visual Rhetoric Strategies in PR Campaigns 226

        Communicating CSR with Facts, Credibility, and Emotion 226

        Visual Persuasion in Risk, Issue, and Crisis Management 228

        City Branding and Destination Image-Making 229

        Chapter Summary 233

        Key Terms 234

        Practice Activities 234

        References 234

        Chapter 10: Journalism 237

        Refugee Border Crisis 237

        Key Learning Objectives 239

        Chapter Overview 239

        Photojournalism 240

        Archived Visual Evidence 240

        Photojournalists and Popular Culture 241

        FOCUS: The Seven Sisters and their Influence 243

        Loss of Professional Photography 245

        Television 246

        News: Visual Society. Visual Anxiety 247

        The How and Why of News 247

        FOCUS: Seeing the Refugee 248

        Digital Manipulation 249

        FOCUS: Deepfakes Challenge Our Trust in Reality 251

        Ethical Dilemmas 252

        Digital Innovations and Social Media 253

        Instagram 253

        Social Media as Launch Pad 254

        Video’s Giant Wave 254

        Best Practices for News Sites 255

        Critical Engagement with News Visuals 256

        Morality Metaphors in News Front Pages 256

        Visual Narratives in Editorial Cartoons 257

        Visual Rhetoric of Political Satire 258

        Racist Visual Framing in National Geographic 260

        FOCUS: Magazines, Women, and Sexuality 262

        Chapter Summary 264

        Key Terms 265

        Practice Activities 265

        References 266

        Chapter 11: Organizations 269

        1984 269

        Key Learning Objectives 272

        Chapter Overview 272

        Visual Modes 273

        Four Major Areas 273

        Understanding Organizations as Cultures 274

        Becoming a Culture Detective 277

        Values and Visuals 278

        FOCUS: User-Generated Videos in the Workplace 279

        Visual Cues in Marketing

        and Promotion 279

        Images Gone Wrong 280

        Controversies and Crises 280

        The Power of Visuals in Organizational Communication 282

        Communicating Interpersonally: You’re the Visual 282

        FOCUS: Hey, You! 282

        Communicating Using Digital Media 283

        How to Use GIFs in the Workplace 284

        How To Put the Visual Edge in Presentations 284

        FOCUS: Using Visual Systems to Drive Business Results 286

        Chapter Summary 288

        Key Terms 288

        Practice Activities 289

        References 291

        Chapter 12: Intercultural Communication 293

        Welcome to Middle Earth 293

        Key Learning Objectives 296

        Chapter Overview 296

        Ways of Looking at Intercultural Communication and its Place in Mass Communication 296

        Intercultural Visual Communication 297

        FOCUS: The Founders: Hall and Hofstede 297

        Corporate Intercultural Communication 299

        Intercultural Communication and the News 301

        FOCUS: La Peña: Intercultural Understanding and Social Justice 303

        Intercultural Communication in Nonprofit Organizations 304

        Cultural Imagery and its Ethical Implications 305

        Fair LGBTQ+ Reporting 306

        FOCUS: First Impartial LGBTQ+ Global News Service Confronts Stereotypes 306

        Honored and Misused Cultural Symbols 308

        Ads Lost in Translation 309

        Deconstructing Intercultural Imagery 309

        Culture-Specific Public Relations 310

        FOCUS: Using Photography to Build Intercultural Literacy 311

        The Transcultural Greenspeak of Greenpeace 312

        Chapter Summary 315

        Key Terms 315

        Practice Activities 315

        References 316

        Index 319

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