Description
Book SynopsisThere's a lot of hot air in the world of business. Wouldn't it be nice just to hear some common sense? That's exactly what John Timpson has got. After four decades running his family business and turning it into one of the high street's biggest success stories, he really knows what works and what doesn't.
Trade Review‘A practical and inspirational manual for anyone who runs a business… His philosophies…about how to manage a business are refreshing.' (Financial Times, July 2010). ‘A stimulating read deserving a wide audience and much discussion. Never before have shoes been so interesting.' (Supply Management, August 2010). 'Forget management models and best-practice guidelines; here are genuine pearls of wisdom.' (FreshBusinessThinking.com, April 2010). ‘Readers could learn a lot from this book'. (Professional Manager, September 2010)
Table of ContentsAbout the Author ii
Acknowledgements vii
Preface ix
Chapter 1: The Timpson Experience 1
Chapter 2: Upside Down Management 49
Chapter 3: Be the CEO 73
Chapter 4: Do the Deals 107
Chapter 5: Make Mistakes 155
Chapter 6: Challenge the Rules 183
Chapter 7: Survive the Stress 219
Chapter 8: Let Your Conscience be Your Guide 241
Chapter 9: Ideas that Work 281
Conclusion 299
Index 305
Final Thought 315
