Description
Book SynopsisUnder New Public Management explores how new managerial governance practices coordinate the work of people doing front-line work in public sectors.
Table of ContentsList of Tables and Figures Acknowledgements Introduction (Alison I. Griffith and Dorothy E. Smith) Chapter One. Literacy Work and the Adult Literacy Regime (Richard Darville) Chapter Two. Learning Global Governance: OECD's Aid Effectiveness and "Results" Management in a Kyrgyzstani Development Project (Marie Campbell) Chapter Three. E-governance and Data-driven Accountability: OnSIS in Ontario Schools (Lindsay Kerr) Chapter Four. Digital Era Governance: Connecting Nursing Education and the Industrial Complex of Health Care (Janet Rankin and Betty Tate) Chapter Five. What Counts? Managing Professionals on the Front Line of Emergency Services (Michael K. Corman and Karen Melon) Chapter Six. "Let's Be Friends": Working Within an Accountability Circuit (Marjorie DeVault, Murali Venkatesh, and Frank Ridzi) Chapter Seven. A Workshop Dialogue: Outcome Measures and Front-line Social Service Work * For-profit Contractors, Accreditation and Accountability (Shauna Janz) * Research and Development Work at an Ontario Youth Shelter (Naomi Nichols) * The Neighbourhood Computer Lab, Funding and Accountability (Frank Ridzi) * "If Our Statistics Are Bad We Don't Get Paid": Outcome Measures in the Settlement Sector (Liza McCoy) Chapter Eight. A Workshop Dialogue: Institutional Circuits and the Front-line Work of Self-Governance * Accountability Circuits in Vocational Education and Training (Lauri Grace) * The Circuit of Accountability for Lifelong Learning (Cheryl Zurawski) * Institutional Circuits in Cancer Care (Christina Sinding) Chapter Nine. Knowledge that Counts: Points Systems and the Governance of Danish Universities (Susan Wright) Conclusion (Alison I. Griffith and Dorothy E. Smith) List of Contributors
