Description
Book SynopsisAn increasing reliance on the Internet and mobile communication has deprived us of our usual means of assessing another party's trustworthiness. This is increasingly forcing us to rely on control. Yet the notion of trust and trustworthiness is essential to the continued development of a technology-enabled society.
Trust, Complexity and Control offers readers a single, consistent explanation of how the sociological concept of trust' can be applied to a broad spectrum of technology-related areas; convergent communication, automated agents, digital security, semantic web, artificial intelligence, e-commerce, e-government, privacy etc. It presents a model of confidence in which trust and control are driven and limited by complexity in one explanatory framework and demonstrates how that framework can be applied to different research and application areas. Starting with the individual's assessment of trust, the book shows the reader how application of the framework can clarify mis
Table of Contents
Foreword.
Introduction.
Part I. Confidence: trust and control.
1. Setting the scene.
2. The model of confidence.
3. Measuring confidence.
4. Comparative analysis of the model of confidence.
5. The dynamics of confidence.
6. The dark side.
Part II. Confidence and technology.
7. Impact of digital technology.
8. Digital security.
9. Confidence and networks.
10. Attacks on confidence.
11. Trust Enhancing Technologies.
Part III. Confidence in a convergent world.
12. Convergence and confidence.
13. Confidence creation in e-business.
14. Privacy and authentication.
15. Trust management.
16. Economy of confidence.
Index.
