Description
Book SynopsisIn today’s health care, occupational therapy managers and leaders must be prepared to ensure delivery of high-quality care; staff morale and efficiency remain high; businesses and organizations are profitable; and the profession is recognized by other health care professionals, reimbursers, and clients as a valuable service steeped in evidence. The bestselling
Occupational Therapy Manager can help occupational therapy practitioners become capable, effective leaders across all practice settings.
This new edition includes 76 new chapters in 12 sections that cover leadership and management foundations, organizational planning and culture, navigating change and uncertainty, outcomes and documentation, interprofessional practice and teams, supervision, communication, finance and budgeting, professional standards, ethical and legal considerations, managing your career, and public policy. Each chapter includes learning objectives, key terms, essential considerations and practical applications in occupational therapy, a case example, and relevant ACOTE Standards. The most comprehensive management book in the profession, this is a fundamental, classic text for all occupational therapy students, practitioners, and managers.
Table of Contents
- Section I. Foundations of Occupational Therapy Leadership and Management
- Chapter 1. Theories of Leadership
- Chapter 2. Perspectives on Management
- Chapter 3. Leadership vs. Management: Differences and Skills Sets
- Chapter 4. Evolution and Future of Occupational Therapy Service Delivery
- Chapter 5. Global Perspectives on Occupational Therapy Practice
- Chapter 6. Leading and Managing Within Health Care Systems
- Chapter 7. Creating a Business in an Emerging Practice Area
- Chapter 8. Management for Occupation-Centered Practice
- Section II. Organizational Planning and Culture
- Chapter 9. Strategic Planning
- Chapter 10. Using Data to Guide Business Decisions
- Chapter 11. Risk Management and Contingency Planning
- Chapter 12. Marketing Strategies and Analysis
- Chapter 13. Building Capacity
- Chapter 14. Starting New Programs
- Chapter 15. Cultivating a Positive and Collaborative Workplace
- Chapter 16. Promoting and Managing Diversity
- Chapter 17. Volunteering: Staff Participation Outreach and Contributing to the Community
- Section III. Navigating Change and Uncertainty
- Chapter 18. Managing Organizational Change
- Chapter 19. Planning During Uncertainty
- Chapter 20. Handling Resistance During Change
- Chapter 21. Communicating During Change or Uncertainty
- Chapter 22. Adding Value During Change
- Chapter 23. Becoming a Change Agent
- Section IV. Outcomes and Documentation
- Chapter 24. Managing Quality and Promoting Evidence-Based Practice
- Chapter 25. Understanding Client-Centered Practice
- Chapter 26. Evaluating Occupational Therapy Services and Client Satisfaction
- Chapter 27. Measuring Outcomes
- Chapter 28. Guidelines for Effective Documentation and Quality Reporting
- Chapter 29. Federal Health Care Programs and Outcomes
- Chapter 30. Private Health Insurance
- Chapter 31. Workers' Compensation
- Chapter 32. Delivering Services Through Telehealth
- Section V. Interprofessional Practice and Teams
- Chapter 33. Advocating Occupational Therapy's Distinct Value Within Interprofessional Teams
- Chapter 34. Supervising Other Disciplines
- Chapter 35. Building Effective Teams
- Section VI. Supervision
- Chapter 36. Recruiting, Hiring, and Retaining Personnel
- Chapter 37. Conflict Resolution
- Chapter 38. Mentoring and Motivating Others
- Chapter 39. Promoting Professionalism
- Chapter 40. Providing Constructive Feedback
- Chapter 41. Working With Occupational Therapy Assistants
- Chapter 42. Occupational Therapy Assistants as Managers
- Chapter 43. Management of Fieldwork Education
- Section VII. Communication
- Chapter 44. Communicating Across Generations and Cultures
- Chapter 45. Using Social Media Appropriately
- Chapter 46. Grant Proposal Writing
- Chapter 47. Practitioner-Client Communication
- Section VIII. Finance and Budgeting
- Chapter 48. Understanding Economic and Political Trends
- Chapter 49. Designing a Payment Structure
- Chapter 50. Developing a Budget
- Chapter 51. Determining Costs for New Programs
- Chapter 52. Monitoring Cash Flow
- Chapter 53. Professional Liability Insurance
- Section IX. Professional Standards
- Chapter 54. Continuing Competence
- Chapter 55. Major Accrediting Organizations
- Chapter 56. Accreditation Related to Education
- Section X. Ethical Legal Considerations
- Chapter 57. Organizational Ethics
- Chapter 58. Ethics in Fieldwork
- Chapter 59. Ethics for OTA Managers
- Chapter 60. Understanding the Law
- Chapter 61. Malpractice
- Chapter 62. Intellectual Property and Social Media
- Chapter 63. Billing for Occupational Therapy
- Chapter 64. Understanding Employment Laws
- Chapter 65. Addressing Health Disparities
- Chapter 66. MoralDistress
- Section XI. Managing Your Career
- Chapter 67. Succeeding as a New Leader or Manager
- Chapter 68. Returning to the Occupational Therapy Workforce
- Chapter 69. Transitioning to New Practice Areas
- Chapter 70. Becoming a Successful Contractor
- Chapter 71. Professional Development
- Chapter 72. Entrepreneurship
- Section XII. Public Policy
- Chapter 73. Why Is Policy Important?
- Chapter 74. Regulatory and Payment Issues
- Chapter 75. State Regulation of Occupational Therapy
- Chapter 76. Becoming an Advocate