Description
Book SynopsisA smart, small book for any manager s pocket. In every manager s career there are moments where decisions need to be made in order to achieve success and this smart, nicely packaged little book can be there to help each time.
Trade ReviewThere s enough to teach almost any leader something new (People Mangement, November 2013) This is a practical handbook on how to deal with almost any situation (Talk Business, November 2013) a good book for new and experienced line managers alike. The Little Black Book for Managers is very well written in an encouraging, supportive style and gives enough information for the reader to make relevant decisions. (HR, January 2014) easy to find your way around, quick to read and relatively simple to absorb each lesson. This book is just like that little black dress that you know will be perfect, no matter what the occasion. (Edge, January 2014) For sheer readability and practicality, this book deserves a place in your briefcase on your next business trip. (The CA, February 2014) Accessible and well set-out, it forms an indispensable guide for any manager to dip into when the need arises. (inManagement, Spring 2014)
Table of ContentsForeword ix
Introduction 1
Part 1 – Your Rewarding Job 9
1. Your Responsibilities 11
2. Your Goals 19
3. Your Performance 27
4. Your Messages 37
Part 2 – It’s All About You 47
5. Your Focus 49
6. Your Time 61
7. Your Image 73
8. Your Ideas 83
Part 3 – Your Team Is What You Make It 93
9. Your Interactions 95
10. Your Authority 105
11. Your Successes and Failures 115
12. Your Meetings 123
13. Your People 133
Part 4 – Your Talented Staff 143
14. Their Personalities 145
15. Their Reactions 155
16. Their Motivations 161
17. Their Talents 171
18. Their Behaviours 181
19. Their Career Changes 189
Conclusion 197
Further Reading 201
About the Authors 211
Acknowledgements 215
Index 219
