Description
Book SynopsisDespite valiant efforts and the advent of techniques such as delegation, career development, performance management, key performance indicators, programme and project management, social network analysis, and employee engagement, most organizations struggle to beat the 70 per cent failure rule for profound, people-disruptive business change. Surveys show that most employees are still disengaged from their work. Innovation is sluggish and agility elusive. Harnessing the hidden potential of your workforce can be a slow, often painful process. Neil Farmer''s The Invisible Organization explains how to adapt your organization''s design to the informal networks that form most of the basis for communication between managers and employees. The book explores five key themes: Executive leadership - a little autocracy and a lot of collaboration; how senior managers can enable and facilitate change; Effective first-line management - in most organizations up to 60 per cent need to be replaced and