Description

Book Synopsis
Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels interpersonal, intergroup, organizational, and international.

Table of Contents

Preface xi

Introduction xvii
Morton Deutsch

Part one: Interpersonal and Intergroup Processes 1

1 Cooperation, Competition, and Conflict 3
Morton Deutsch

2 Justice and Conflict 29
Morton Deutsch

3 A Delicate and Deliberate Journey toward Justice: Challenging Privilege: Building Structures of Solidarity 56
Michelle Fine, Alexis Halkovic

4 Constructive Controversy: The Value of Intellectual Opposition 76
David W. Johnson, Roger T. Johnson, Dean Tjosvold

5 Trust, Trust Development, and Trust Repair 104
Roy J. Lewicki, Edward C. Tomlinson

6 Power and Conflict 137
Peter T. Coleman

7 Communication and Conflict 168
Robert M. Krauss, Ezequiel Morsella

8 Language, Peace, and Conflict Resolution 182
Francisco Gomes de Matos

9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution 203
Eben A. Weitzman, Patricia Flynn Weitzman

10 Intergroup Conflict 230
Ronald J. Fisher

Part two: Intrapsychic and Intragroup Processes 253

11 Judgmental Biases in Conflict Resolution and How to Overcome Them 255
Leigh L. Thompson, Brian J. Lucas

12 Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions 283
Evelin G. Lindner

13 Self-Regulation in the Service of Conflict Resolution 310
Walter Mischel, Aaron L. DeSmet, Ethan Kross

14 Group Decision Making in Conflict: From Groupthink to Polythink in the War in Iraq 331
Alex Mintz, Carly Wayne

Part three: Personal Differences 353

15 Natural-Born Peacemakers? Gender and the Resolution of Conflict 355
Mara Olekalns

16 Resolving Intractable Intergroup Conflicts: The Role of Implicit Theories about Groups 384
Eran Halperin, James J. Gross, Carol S. Dweck

17 Personality and Conflict 400
Sandra V. Sandy, Susan K. Boardman, Morton Deutsch

18 The Development of Conflict Resolution Skills: Preschool to Adulthood 430
Sandra V. Sandy

Part four: Creativity and Change 465

19 Creativity and Conflict Resolution: The Role of Point of View 467
Howard E. Gruber

20 Some Guidelines for Developing a Creative Approach to Conflict 478
Peter T. Coleman, Morton Deutsch

21 Creativity in the Outcomes of Conflict 490
Peter J. Carnevale

22 Change and Conflict: Motivation, Resistance, and Commitment 513
Eric C. Marcus

23 Changing Minds: Persuasion in Negotiation and Conflict Resolution 533
Alison Ledgerwood, Shannon P. Callahan, Shelly Chaiken

24 Learning through Reflection on Experience: An Adult Learning Framework for How to Handle Conflict 558
Victoria J. Marsick, Dorothy E. Weaver, Lyle Yorks

Part five: Culture and Conflict 579

25 The Alchemy of Change: Cultural Fluency in Conflict Resolution 581
Michelle LeBaron

26 Indigenous Lessons for Conflict Resolution 604
Geneviève Souillac, Douglas P. Fry

27 Multiculturalism and Conflict 623
Mekayla K. Castro, Peter T. Coleman

28 Cooperative and Competitive Conflict in China 654
Dean Tjosvold, Kwok Leung, David W. Johnson

Part six: Difficult Conflicts 679

29 Aggression and Violence: Causes and Correctives 681
Wen Liu, Susan Opotow

30 Intractable Conflict 708
Peter T. Coleman

31 The Pragmatics of Peace with Justice: The Challenge of Integrating Mediation and Human Rights 745
Eileen F. Babbitt

32 Terrorism: Negotiating at the Edge of the Abyss 764
Guy Olivier Faure

Part seven: Models of Practice 793

33 Negotiation 795
Roy J. Lewicki, Edward C. Tomlinson

34 The Mediation of Conflict: Context, Cognition, and Practice 817
Kenneth Kressel

35 Teaching Conflict Resolution Skills in a Workshop 849
Susan W. Coleman, Yaron Prywes

36 Creating Constructive Communication through Dialogue 877
Beth Fisher-Yoshida

37 An Empirically Based Approach to Couples’ Conflict 898
John Gottman, Julie S. Gottman, Andy Greendorfer, Mirabai Wahbe

38 Managing Conflict through Large Group Methods 921
Barbara Benedict Bunker, Susan W. Coleman

39 Group Relations and Conflict Resolution 947
Sarah J. Brazaitis

40 Reconciliation between Groups: Preventing (New) Violence and Improving Lives 971
Ervin Staub

41 Social Networks, Social Media, and Conflict Resolution 998
James D. Westaby, Nicholas Redding

42 Using Research Findings in Practice: From Knowledge Acquisition to Application 1023
Daniel Druckman

43 Nonviolent Struggle: An Overview 1043
Gene Sharp

Part eight: Looking to the Future 1059

44 A Framework for Thinking about Research on Conflict Resolution Initiatives 1061
Morton Deutsch, Jennifer Goldman-Wetzler, Christine T. Chung

45 Some Research Frontiers in the Study of Conflict and Its Resolution 1087
Dean G. Pruitt, Katharina G. Kugler

Concluding Overview 1111
Peter T. Coleman, Eric C. Marcus

About the Editors 1125

About the Contributors 1129

Name Index 1163

Subject Index 1191

Part nine: Domain Specific

Chapters 46 through 56 are available exclusively as online downloads. Visit www.wiley.com/go/coleman for more information.

46 Gender Conflict in Marriage
Janice M. Steil, Beth Turetsky

47 Conflict Resolution in Schools
David W. Johnson, Roger T. Johnson

48 Conflict in Organizations
W. Warner Burke

49 Labor Relations and Conflict Christopher
Honeyman

50 Alternative and Appropriate Dispute Resolution in Context: Formal, Informal, and Semiformal Legal Processes
Carrie Menkel-Meadow

51 Police and Conflict Resolution: Some Observations
Maria R. Volpe

52 Participatory Action Research, Conflict Resolution, and Communities
Claudia E. Cohen, Rebecca Neshkes, Michelle Pryce-Screen, Elizabeth Hernandez, Micaela Linder, Megan Doherty-Baker

53 Faith Matters: Religion as a Third Side for Peace
Bridget Moix

54 Nongovernmental Organizations as a Vehicle for Collective Action
Andrea Bartoli, Borislava Manojlovic, Mark Magellan

55 Managing Environmental Conflict
Joshua Fisher

56 International Conflict Resolution: From Practice to Knowledge and Back Again
Anthony Wanis-St. John, Suzanne Ghais

The Handbook of Conflict Resolution

    Product form

    £75.60

    Includes FREE delivery

    RRP £84.00 – you save £8.40 (10%)

    Order before 4pm today for delivery by Wed 17 Jun 2026.

    A Hardback by Peter T. Coleman, Morton Deutsch, Eric C. Marcus

    1 in stock

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of The Handbook of Conflict Resolution by Peter T. Coleman

      Publisher: John Wiley & Sons Inc
      Publication Date: 13/05/2014
      ISBN13: 9781118526866, 978-1118526866
      ISBN10: 1118526864
      Also in:
      Peace studies and conflict resolution

      Description

      Book Synopsis
      Written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively, this book provides an understanding for managing conflicts at all levels interpersonal, intergroup, organizational, and international.

      Table of Contents

      Preface xi

      Introduction xvii
      Morton Deutsch

      Part one: Interpersonal and Intergroup Processes 1

      1 Cooperation, Competition, and Conflict 3
      Morton Deutsch

      2 Justice and Conflict 29
      Morton Deutsch

      3 A Delicate and Deliberate Journey toward Justice: Challenging Privilege: Building Structures of Solidarity 56
      Michelle Fine, Alexis Halkovic

      4 Constructive Controversy: The Value of Intellectual Opposition 76
      David W. Johnson, Roger T. Johnson, Dean Tjosvold

      5 Trust, Trust Development, and Trust Repair 104
      Roy J. Lewicki, Edward C. Tomlinson

      6 Power and Conflict 137
      Peter T. Coleman

      7 Communication and Conflict 168
      Robert M. Krauss, Ezequiel Morsella

      8 Language, Peace, and Conflict Resolution 182
      Francisco Gomes de Matos

      9 The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution 203
      Eben A. Weitzman, Patricia Flynn Weitzman

      10 Intergroup Conflict 230
      Ronald J. Fisher

      Part two: Intrapsychic and Intragroup Processes 253

      11 Judgmental Biases in Conflict Resolution and How to Overcome Them 255
      Leigh L. Thompson, Brian J. Lucas

      12 Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions 283
      Evelin G. Lindner

      13 Self-Regulation in the Service of Conflict Resolution 310
      Walter Mischel, Aaron L. DeSmet, Ethan Kross

      14 Group Decision Making in Conflict: From Groupthink to Polythink in the War in Iraq 331
      Alex Mintz, Carly Wayne

      Part three: Personal Differences 353

      15 Natural-Born Peacemakers? Gender and the Resolution of Conflict 355
      Mara Olekalns

      16 Resolving Intractable Intergroup Conflicts: The Role of Implicit Theories about Groups 384
      Eran Halperin, James J. Gross, Carol S. Dweck

      17 Personality and Conflict 400
      Sandra V. Sandy, Susan K. Boardman, Morton Deutsch

      18 The Development of Conflict Resolution Skills: Preschool to Adulthood 430
      Sandra V. Sandy

      Part four: Creativity and Change 465

      19 Creativity and Conflict Resolution: The Role of Point of View 467
      Howard E. Gruber

      20 Some Guidelines for Developing a Creative Approach to Conflict 478
      Peter T. Coleman, Morton Deutsch

      21 Creativity in the Outcomes of Conflict 490
      Peter J. Carnevale

      22 Change and Conflict: Motivation, Resistance, and Commitment 513
      Eric C. Marcus

      23 Changing Minds: Persuasion in Negotiation and Conflict Resolution 533
      Alison Ledgerwood, Shannon P. Callahan, Shelly Chaiken

      24 Learning through Reflection on Experience: An Adult Learning Framework for How to Handle Conflict 558
      Victoria J. Marsick, Dorothy E. Weaver, Lyle Yorks

      Part five: Culture and Conflict 579

      25 The Alchemy of Change: Cultural Fluency in Conflict Resolution 581
      Michelle LeBaron

      26 Indigenous Lessons for Conflict Resolution 604
      Geneviève Souillac, Douglas P. Fry

      27 Multiculturalism and Conflict 623
      Mekayla K. Castro, Peter T. Coleman

      28 Cooperative and Competitive Conflict in China 654
      Dean Tjosvold, Kwok Leung, David W. Johnson

      Part six: Difficult Conflicts 679

      29 Aggression and Violence: Causes and Correctives 681
      Wen Liu, Susan Opotow

      30 Intractable Conflict 708
      Peter T. Coleman

      31 The Pragmatics of Peace with Justice: The Challenge of Integrating Mediation and Human Rights 745
      Eileen F. Babbitt

      32 Terrorism: Negotiating at the Edge of the Abyss 764
      Guy Olivier Faure

      Part seven: Models of Practice 793

      33 Negotiation 795
      Roy J. Lewicki, Edward C. Tomlinson

      34 The Mediation of Conflict: Context, Cognition, and Practice 817
      Kenneth Kressel

      35 Teaching Conflict Resolution Skills in a Workshop 849
      Susan W. Coleman, Yaron Prywes

      36 Creating Constructive Communication through Dialogue 877
      Beth Fisher-Yoshida

      37 An Empirically Based Approach to Couples’ Conflict 898
      John Gottman, Julie S. Gottman, Andy Greendorfer, Mirabai Wahbe

      38 Managing Conflict through Large Group Methods 921
      Barbara Benedict Bunker, Susan W. Coleman

      39 Group Relations and Conflict Resolution 947
      Sarah J. Brazaitis

      40 Reconciliation between Groups: Preventing (New) Violence and Improving Lives 971
      Ervin Staub

      41 Social Networks, Social Media, and Conflict Resolution 998
      James D. Westaby, Nicholas Redding

      42 Using Research Findings in Practice: From Knowledge Acquisition to Application 1023
      Daniel Druckman

      43 Nonviolent Struggle: An Overview 1043
      Gene Sharp

      Part eight: Looking to the Future 1059

      44 A Framework for Thinking about Research on Conflict Resolution Initiatives 1061
      Morton Deutsch, Jennifer Goldman-Wetzler, Christine T. Chung

      45 Some Research Frontiers in the Study of Conflict and Its Resolution 1087
      Dean G. Pruitt, Katharina G. Kugler

      Concluding Overview 1111
      Peter T. Coleman, Eric C. Marcus

      About the Editors 1125

      About the Contributors 1129

      Name Index 1163

      Subject Index 1191

      Part nine: Domain Specific

      Chapters 46 through 56 are available exclusively as online downloads. Visit www.wiley.com/go/coleman for more information.

      46 Gender Conflict in Marriage
      Janice M. Steil, Beth Turetsky

      47 Conflict Resolution in Schools
      David W. Johnson, Roger T. Johnson

      48 Conflict in Organizations
      W. Warner Burke

      49 Labor Relations and Conflict Christopher
      Honeyman

      50 Alternative and Appropriate Dispute Resolution in Context: Formal, Informal, and Semiformal Legal Processes
      Carrie Menkel-Meadow

      51 Police and Conflict Resolution: Some Observations
      Maria R. Volpe

      52 Participatory Action Research, Conflict Resolution, and Communities
      Claudia E. Cohen, Rebecca Neshkes, Michelle Pryce-Screen, Elizabeth Hernandez, Micaela Linder, Megan Doherty-Baker

      53 Faith Matters: Religion as a Third Side for Peace
      Bridget Moix

      54 Nongovernmental Organizations as a Vehicle for Collective Action
      Andrea Bartoli, Borislava Manojlovic, Mark Magellan

      55 Managing Environmental Conflict
      Joshua Fisher

      56 International Conflict Resolution: From Practice to Knowledge and Back Again
      Anthony Wanis-St. John, Suzanne Ghais

      Recently viewed products

      © 2026 Book Curl

        • American Express
        • Apple Pay
        • Diners Club
        • Discover
        • Google Pay
        • Maestro
        • Mastercard
        • PayPal
        • Shop Pay
        • Union Pay
        • Visa

        Login

        Forgot your password?

        Don't have an account yet?
        Create account