Description

Book Synopsis
David Leigh is Director of his own management and training consultancy Prospects Unlimited. He is a qualified barrister, trainer and writer.

Table of Contents
    • Chapter - 00: Introduction;
  • Section - ONE: Design and development;
    • Chapter - 01: Introduction to the training process;
    • Chapter - 02: Setting objectives;
    • Chapter - 03: Developing a lesson plan;
    • Chapter - 04: Training methods;
  • Section - TWO: Delivery and training skills;
    • Chapter - 05: Questions and responses;
    • Chapter - 06: Managing difficult behaviours;
    • Chapter - 07: Building rapport;
    • Chapter - 08: Using your voice;
    • Chapter - 09: Giving and receiving feedback;
    • Chapter - 10: Non-verbal communication;
    • Chapter - 11: Coping with stress;
    • Chapter - 12: Visual support;
    • Chapter - 13: The training environment;
    • Chapter - 14: Evaluating training;
    • Chapter - 15: Checklists

The Group Trainers Handbook

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    A Paperback / softback by David Leigh

    £37.99

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    RRP £39.99 – you save £2.00 (5%)

    Order before 4pm today for delivery by Sat 21 Nov 2026.

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      Book details

      Publisher Kogan Page
      Imprint Kogan Page Ltd
      Published 3 June 2006
      ISBN-13 9780749447441
      978-0749447441
      ISBN-10 0749447443

      Description

      Book Synopsis
      David Leigh is Director of his own management and training consultancy Prospects Unlimited. He is a qualified barrister, trainer and writer.

      Table of Contents
        • Chapter - 00: Introduction;
      • Section - ONE: Design and development;
        • Chapter - 01: Introduction to the training process;
        • Chapter - 02: Setting objectives;
        • Chapter - 03: Developing a lesson plan;
        • Chapter - 04: Training methods;
      • Section - TWO: Delivery and training skills;
        • Chapter - 05: Questions and responses;
        • Chapter - 06: Managing difficult behaviours;
        • Chapter - 07: Building rapport;
        • Chapter - 08: Using your voice;
        • Chapter - 09: Giving and receiving feedback;
        • Chapter - 10: Non-verbal communication;
        • Chapter - 11: Coping with stress;
        • Chapter - 12: Visual support;
        • Chapter - 13: The training environment;
        • Chapter - 14: Evaluating training;
        • Chapter - 15: Checklists

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