Description
Book SynopsisThis primer offers MBA and other advanced students exposure to the basic theories and concepts of organizational behavior and management.
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- Delivers the basic theories and concepts of organizational behavior and management in a concise format.
- Includes Guides for Managers'' which show how managers can apply these theories.
- Supplemental materials include exercises and cases.
- Covers topical issues such as diversity, technology and e-business.
- Executive edition of Tosi and Mero''s successful textbook, Managing Organizational Behavior (Blackwell Publishing, Fourth Edition, 2000
Trade Review"The authors provide a very readable integration of organizational behavior concepts and research findings illustrating the 'hard skills' in managing people. 'The Guides for Managers' included in each chapter offer valuable summaries for practice."
Ronald Burke, York UniversityTable of ContentsAcknowledgments ix
Block I Introduction
1 Managing Organizational Behavior 2
Basic Model of Behavior 4
The Context of Twenty-First-Century Organizational Behavior 5
The Field of Organizational Behavior 9
Managing Organizational Performance 14
What Do Managers Really Do? 15
Block II A Focus on the Individual
2 Personality and Individual Differences 20
Fundamentals of Personality 22
Personality in Organizational Settings 30
Ability 32
3 Attitudes and Accommodation to Work 37
Fundamentals of Work Attitudes 38
A Model of Attitudes 40
Attitudinal Consistency and Cognitive Dissonance 42
Socialization: Developing Work-Related Attitudes and Behaviors 44
Organizational Commitment and Accommodation 48
4 Individual Perception, Judgment, and Attribution 54
Fundamentals of Perception 55
Judgment Biases and Errors 58
Attribution Theory: Finding Causes of Behavior 60
Some Organizational Implications of Perceptual and Attributional Biases 64
5 Motivation and Performance 68
Motivation and Performance 69
The Fundamentals of Motivation and Performance 70
Motivation: The Content Theories 73
Motivation: The Process Theories 80
Block III The Context of Organizational Behavior
6 Group and Team Performance 94
The Fundamentals of Groups and Teams 96
Group Development 99
Team Effectiveness Issues 101
Group Processes 103
Group Dynamics 106
Social Influences on Behavior 109
Virtual Teams 110
7 Culture: National and Organizational 114
The Hofstede Model of National Culture 115
Organizational Consequences of National Cultural Differences 119
Organizational Culture 123
The Modal Personality of Top Management and Types of Organizational Cultures 131
Organizational Subcultures 133
Organizational Culture: Some Special Cases 134
8 Organizational Structure and Design 139
The Fundamentals of Organizational Structure 140
Organizations: The Effects of Technology and Markets 142
Formal Organizations: Design and Structure 149
Organizational Design Alternatives 150
Block IV Integrating Behavioral Theory into Effective Management and Leadership
9 Managing Performance: The Influence of Technology and Knowledge 162
The Context of Performance Management 164
Task Specialists: Managing their Performance 168
Managing Knowledge Workers 175
10 Conflict 183
The Nature of Conflict 185
Diagnosing Conflict 191
Individual Responses to Conflict 194
Improving Organizational Response to Conflict 198
11 Decision-Making 204
Characteristics of the Decision-Making Process 206
Models of Decision-Making 207
Improving Individual Decision-Making 210
Improving Group Decision-Making 213
Social Influences on Group Decision-Making 217
12 Power and Politics in Organizations 222
A Model of Influence Processes in Organizations 223
Acquiring and Maintaining Organizationally Based Influence 230
Acquiring and Maintaining Personal-Based Influence 235
Organizational Politics 238
13 Leadership 247
Trait Approaches to Leadership 249
Behavioral Approaches to Leadership 250
Contingency Theories of Leadership 253
Process Theories of Leadership 259
Substitutes for Leadership 262
14 Organizational Change 268
How our Work Life is Changing 269
Stages of Successful Change 271
Resistance to Change 273
Helping Individuals Cope with Change 278
Organizational Development 281
Name Index 286
Subject Index 291
