How to act on what you know to use a variety of approaches to create experiences align
Table of Contents
Welcome
The Icons
I No Fast and Easy Way
1 Flawless — M. J. Wheatley
2 Transformation: Slow, Small, and Low Cost — Dan Joyner
3 Risk Is Where You Find It — Peter Block
4 Consultant, Flawed — Ken Murphy
II The Complexity of Advice
5 Partners for Possibility — Louise van Rhyn
6 Changing Focus — Patrick Dolan
7 Be Careful Who You Ask — Andrea Markowitz
8 Dealing with Resistance — Phil Grosnick
III The Power of the Question
9 Flawless Goes to Parliament — Joe Maalouf
10 A Cautionary Tale — Jill Janov
11 Change Is in the Details — Peter Block
12 Talk Is Walk — Peter Koestenbaum
13 So, What’s Working Here? — Elizabeth McGrath
IV Emotions and the Personal
14 From Organization Development to Making Music — Marvin Weisbord
15 One Woman’s Wisdom — Rosemarie Barbeau
16 Sneaking the Spirit In — John Schuster
V Valuing Capacities
17 Consultant for the Classroom — Ward Mailliard and Peter Block
18 Talking with Sled Dogs: Leading from Behind — Sam Magill
19 Investing in Our Humanity: Women’s Leadership Collaborative — Nancy Voss
VI Integrating Strategy and Experience
20 The Engagement Paradigm — Dick and Emily Axelrod
21 Unleashing the Magic in Organizations — Paul Tolchinsky,
Kathie Dannemiller, and Sylvia James
22 Nancy’s Advice — Nancy Sanchez
23 Anonymous Interviews? Definitely Yes and No — Neale Clapp and Liz Clapp O’Connor
24 Community: Once upon a Time in a Place Called Home — David and Carole Schwinn
25 How Is Who Doing? — Peter Block
VII No Masks No Bargains
26 Proximal Health: A Surgeon’s Perspective — Paul Uhlig
27 My Worst Consulting Nightmare — Amy Katz
28 Seven Questions to the Most Frequently Asked Answers — Peter Block
Postscript
Selected Bibliography
Acknowledgments
About the Author
Index
