Description
Book SynopsisHow do your challenges inside and outside of work impact upon your emotions and your resilience? The emotional resilience of those involved in a business will contribute significantly to the organisation's success. This Authority Guide from leading emotional intelligence expert, Robin Hills, will help you change the way you think about yourself and the way you approach potentially difficult situations. You will be able to develop your own personal resilience and understand how to develop resilience within the hearts and minds of your team and your organisation.
Trade Review'Robin's approach is to be gently inquisitive and engage with people in a professional supportive way which teases out key elements. This book will change your way of thinking.'
-- John M. Fisher, Chartered Psychologist, Change Management and Leadership Development Specialist
Table of ContentsIntroduction - 1; Resilience versus coping - 9; From setback to comeback - 19; The characteristics of resilience - 33; The behaviours of resilience - 47; Action strategies to develop resilience - 57; Too much resilience - 65; Team resilience - 71; Organisational resilience - 77; References - 83; About the author - 87
