Description
Book SynopsisThe only practical business resource available that shows you howto use tests to assess skills and values in the workplace!
Loaded with figures, tips, checklists, and examples, Tests ThatWork gives you everything you need to use assessments responsiblyand effectively at your organization.
You know the effects of mediocre workplace performance: reducedprofitability, poor productivity, and diminished customer andemployee satisfaction. But while you know the effects, finding thecauses can seem nearly impossible. Do some of your employees needto improve their execution of basic tasks? Should some of youremployees work on expanding their knowledge? How can you answerthese questions?
Tests enable you to find answers such as these. But manyorganizations are afraid to use assessments: test development andexecution is complicated. Bad tests can seem punishing oroffensive, and yield inconclusive or incorrect results.
That''s why noted consultant Odin Westgaard
Trade Review"Confusion has reigned in the realms of tests, testing, andcalibrating human performance. Until now. Odin Westgaard's TestsThat Work clears up the mysteries while giving clear, valid, anduseful guidance on measuring performance and making sense of itall. This book will be on my desk--the shelf is too far away!"----Roger Kaufman, , professor and director, office for needsassessment and planning, Florida State University; coeditor, TheGuidebook for Performance Improvement
"This is one valuable book I won't loan to anyone. I'd never get itback! It's that good." ----Kery Mortenson, , senior site trainingspecialist, Abbott Laboratories
Table of ContentsPreface.
Acknowledgments.
Introduction.
PART ONE: FUNDAMENTALS OF TESTING.
One: Tests.
Two: Categories of Tests and Items.
Three: Measurement.
Four: Measuring Competence: Defining Performance and Mastery.
Five: The Three Principal Uses for Tests.
PART TWO: A SYSTEMATIC PROCESS FOR TEST DEVELOPMENT.
Six: Justifying the Test.
Seven: Planning the Test.
Eight: Developing the Test.
Nine: Producing and Administering the Test.
Ten: Evaluating and Reporting the Results.
Eleven: Using Test Results.
Twelve: Evaluating the Test.
Thirteen: Test Management: An Ethical Process.
AppAndix: Glossary of Testing Terms.
Bibliography.
Index.
About the Author.
