Description

Book Synopsis
Maximize your effectiveness over the phone. Here is a, detailed selling system with all the techniques needed to grab the listener's attention over the phone-and avoid that awful click in the ear. Readers will discover how to determine product benefits and use this knowledge to sell.

Table of Contents
Using the Telephone to Sell.

Buying Motives and Product Benefits: The Critical Connection.

A Basic Sales-Call Strategy.

Prospecting.

Approach.

Analyze.

Advocate.

Answer.

Ask.

Apply.

Adapt.

Trouble-Free Telecommunication.

Effective Listening.

Managing Your Calls and Yourself.

Developing a Script.

Performance Evaluation Survey.

Afterword.

Appendices.

Sources for More Information.

Index.

Teleselling STG 2e A SelfTeaching Guide 135 Wiley

    Product form

    £17.09

    Includes FREE delivery

    RRP £18.99 – you save £1.90 (10%)

    Order before 4pm tomorrow for delivery by Sat 8 Aug 2026.

    A Paperback / softback by James D. Porterfield

      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Teleselling STG 2e A SelfTeaching Guide 135 Wiley by James D. Porterfield

      Publisher: John Wiley & Sons Inc
      Publication Date: Publication Date: 17/05/1996
      ISBN13: 9780471115670, 978-0471115670
      ISBN10: 0471115673

      Description

      Book Synopsis
      Maximize your effectiveness over the phone. Here is a, detailed selling system with all the techniques needed to grab the listener's attention over the phone-and avoid that awful click in the ear. Readers will discover how to determine product benefits and use this knowledge to sell.

      Table of Contents
      Using the Telephone to Sell.

      Buying Motives and Product Benefits: The Critical Connection.

      A Basic Sales-Call Strategy.

      Prospecting.

      Approach.

      Analyze.

      Advocate.

      Answer.

      Ask.

      Apply.

      Adapt.

      Trouble-Free Telecommunication.

      Effective Listening.

      Managing Your Calls and Yourself.

      Developing a Script.

      Performance Evaluation Survey.

      Afterword.

      Appendices.

      Sources for More Information.

      Index.

      Recently viewed products

      © 2026 Book Curl

        • American Express
        • Apple Pay
        • Diners Club
        • Discover
        • Google Pay
        • Maestro
        • Mastercard
        • PayPal
        • Shop Pay
        • Union Pay
        • Visa

        Login

        Forgot your password?

        Don't have an account yet?
        Create account