Description
Book SynopsisNick Rich is Professor of Operations Management at Swansea School of Management. He teaches Socio-Technical Systems Design. Nick Rich is a Fellow at Toyota Motor Corporation of Japan.
Mohamed Afy-Shararah is an industrial engineer experienced in the manufacturing and distribution sectors. He was awarded his doctorate in strategic operations management and received formal training at the Toyota Lean Management Centre.
Table of Contents
- Chapter - 01: Operational excellence;
- Chapter - 02: The real issues and DNA of winning organizations;
- Chapter - 03: Socio-technical systems and their design;
- Chapter - 04: High performing organizations (six sigma and lean);
- Chapter - 05: TPM and maintaining (reliability focused and OEE-based flow improvement);
- Chapter - 06: Highly reliable organizations (organizational level pre-occupations);
- Chapter - 07: Operations management by design of new processes;
- Chapter - 08: The safety case;
- Chapter - 09: Improving processes and the sustainability of improvement;
- Chapter - 10: The new agenda for change;
- Chapter - 11: Conclusions
