Description
Book SynopsisThe path to becoming an effective supervisor begins with practical knowledge and skills. Mosley, Mosley, and Pietri''s SUPERVISORY MANAGEMENT, 9e gives you the tools to develop superior supervisory skills and a firm grasp of management principles. Through their hands-on approach to Supervision, the authors will inspire you with their positive approach to working WITH people to develop and empower them in their jobs. Incorporating cutting-edge content with real-world cases and Skill Builders that give you plenty of opportunities to hone your new Supervision skills, the Ninth Edition of this best-selling text is an essential resource that you will turn to again and again throughout your supervisory career.
Table of ContentsPart I: OVERVIEW. 1. Supervisory Management Roles and Challenges. Part II: PLANNING AND ORGANIZING. 2. Fundamentals of Planning. 3. Decision Making, Problem Solving, and Ethics. 4. Fundamentals of Organizing. 5. Delegating Authority and Empowering Employees. Part III: LEADING. 6. Communication. 7. Motivation. 8. Leadership. 9. Group Development and Team Building. Part IV: SKILL DEVELOPMENT. 10. Meetings and Facilitation Skills. 11. Coaching for Higher Performance. 12. Managing Conflict, Stress, and Time. Part V: CONTROLLING. 13. Exercising Control. 14. Controlling Productivity, Quality, and Safety. Part VI: MANAGING HUMAN RESOURCES AND DIVERSITY. 15. Selecting, Appraising, and Disciplining Employees. 16. The Supervisor, Labor Relations, and Legal Issues.
