Description
Book SynopsisFor organizations facing the decision whether to outsource or insource their Information Systems Technology support, this book is the one--stop problem--solver. It separates the myth from the reality of outsourcing and examines several case studies of companies which have chosen to outsource, insource, selective source, or employ trading agents.
Table of ContentsThe Sourcing and Outsourcing of IS: Shock of the New?
(L. Willcocks & M. Lacity).
PERSPECTIVES.
The Outsourcing of Information Services: Transforming the Nature of Business in the Information Industry (T. Clark, et al.).
Towards a Theoretically-Based Contingency Model of Information Systems Outsourcing (V. Grover, et al.).
Can Game Theory Help Us To Understand Information Service Outsourcing Contracts?
(R. Elitzur & A. Wensley).
The External Acquisition of Information Systems Knowledge (H. Scarbrough).
A Framework for IS Outsourcing Strategy in Private and Public Sector Contexts (J. Cronk & J. Sharp).
A Risk-Return Model for Information Technology Outsourcing Decisions (J. Jurison).
PRACTICES.
Financial and Strategic Motivations Behind IS Outsourcing (K. McLellan, et al.).
Information Systems Outsourcing: Theories, Case Evidence and a Decision Framework (L. de Looff).
Outsourcing Practices and Views of America's Most Effective IS Users (M. Sobol & U. Apte).
The Management of Partnership Development in IS Outsourcing (R. Klepper).
Setting Up Outsourced Information Technology Service Companies (T. Reponen).
Failure in Software Outsourcing: A Case Analysis (S. Ang & S. Toh).
Problems and Issues in Offshore Development of Software (T. Rajkumar & D. Dawley).
Index.
