Description

Book Synopsis
This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.

Table of Contents
Introduction to the Series.

Foreword.

Introduction.

1. What are social skills?

2. How well do you know your social self?

3. How well do you know those you work with?

4. Effective communication.

5. Managing change.

Conclusion.

Index.

Social Skills at Work

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RRP £36.95 – you save £3.69 (9%)

Order before 4pm today for delivery by Tue 30 Dec 2025.

A Paperback / softback by David Fontana

15 in stock


    View other formats and editions of Social Skills at Work by David Fontana

    Publisher: John Wiley and Sons Ltd
    Publication Date: 29/01/1990
    ISBN13: 9781854330154, 978-1854330154
    ISBN10: 1854330152
    Also in:
    Personnel and human resources

    Description

    Book Synopsis
    This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.

    Table of Contents
    Introduction to the Series.

    Foreword.

    Introduction.

    1. What are social skills?

    2. How well do you know your social self?

    3. How well do you know those you work with?

    4. Effective communication.

    5. Managing change.

    Conclusion.

    Index.

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