Description

Book Synopsis
Communication is one of the most basic functions in any organization. It transmits ideas, thoughts, information, opinions, and plans between various parts of an organization as well as to external customers or businesses Its vital importance can never be over emphasized.

Yet it can be difficult and communication breakdown is not uncommon. There are several essential elements to making business communications work; these include structure, clarity, consistency, medium, and relevancy and our guide covers those areas within the below chapters:

  • Essential foundations of success
  • Preparation
  • Face-to-face communication
  • Putting it in writing
  • Electronic Communication
  • On your feet
  • Being persuasive
  • Negotiating

Our Smart Skill guide will enable you to target and convey your information through software, telephone or in-person methods. Regardless of what medium you use, effective communication means your message is received clearly and is understood entirely.

Smart Skills: Communications

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    A Paperback / softback by Patrick Forsyth

    £9.49

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    RRP £9.99 – you save £0.50 (5%)

    Order before 4pm tomorrow for delivery by Fri 30 Oct 2026.

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      Book details

      Publisher Legend Press Ltd
      Published 28 February 2019
      ISBN-13 9781789550016
      978-1789550016
      ISBN-10 1789550017
      Also in:
      Business communication, etiquette and presentation

      Description

      Book Synopsis
      Communication is one of the most basic functions in any organization. It transmits ideas, thoughts, information, opinions, and plans between various parts of an organization as well as to external customers or businesses Its vital importance can never be over emphasized.

      Yet it can be difficult and communication breakdown is not uncommon. There are several essential elements to making business communications work; these include structure, clarity, consistency, medium, and relevancy and our guide covers those areas within the below chapters:

      • Essential foundations of success
      • Preparation
      • Face-to-face communication
      • Putting it in writing
      • Electronic Communication
      • On your feet
      • Being persuasive
      • Negotiating

      Our Smart Skill guide will enable you to target and convey your information through software, telephone or in-person methods. Regardless of what medium you use, effective communication means your message is received clearly and is understood entirely.

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