Description

Book Synopsis

Small Business: Creating Value Through Entrepreneurship offers a balanced approach to the core concepts of starting, managing, and working in a small business. An ideal textbook for undergraduate courses in small business management and entrepreneurship, the book offers a student-friendly pedagogical framework that blends foundational research on small business with the real-world practice of business ownership. Relevant examples are provided throughout the text, bringing key concepts to life while providing a realistic view of what it takes to create a successful and sustainable small business.

Organized into five streamlined sectionsa small business overview, paths to small business ownership, financial and legal issues, ways to grow a small business, and discussion of the Entrepreneur's Dilemmathe text offers a diverse range of relatable examples drawn from both actual businesses and from depictions of entrepreneurship in popular media. Each clear and accessible chapte

Table of Contents

Preface vii

1 Understanding Small Business 1

1.0. Introduction 1

1.1. Describe Small Business 3

Comprehension Check 7

1.2. Define Small Business Management 7

1.2.1. Problems with (Rapid) Growth 11

Comprehension Check 13

1.3. Myths About and Benefits of Small Business Entrepreneurship 13

Comprehension Check 17

1.4. Identify Various Forms of Entrepreneurship 17

Comprehension Check 20

Summary 20

Live Exercise 21

World of Books 21

In the Movies 22

Things to Remember 22

Key Terms 23

Experiential Exercise 23

2 Starting a New Business 24

2.0. Introduction 24

2.1. Motivations for Starting a New Venture 26

Comprehension Check 29

2.2. Part-time and Full-time Startups 30

Comprehension Check 32

2.3. From Idea to Opportunity 32

Comprehension Check 39

2.4. The Universal Startup Model 39

Comprehension Check 42

2.5. Analyze the State of Startup in the United States 43

Comprehension Check 45

Summary 46

Live Exercise 46

World of Books 46

In the Movies 46

Things to Remember 47

Key Terms 48

Experiential Exercise 48

3 Family Business 49

3.0. Introduction 49

3.1. The Basics of Family Business 51

3.1.1. Definition of Family Business 51

3.1.2. Family Business System 53

Comprehension Check 54

3.2. Two Sides of the Family Business 54

3.2.1. Positives of a Family Business 55

3.2.2. Negatives of a Family Business 56

Comprehension Check 59

3.3. Types of Family Businesses 59

Comprehension Check 62

3.4. Succession Planning in Family Business 62

3.4.1. Enduring Family Firms 64

3.4.2. Best Practices for Family Firms 66

3.4.3. Next-Generation Challenge 67

3.4.4. Role of Offspring Gender 68

Comprehension Check 71

Summary 71

Live Exercise 71

World of Books 71

In the Movies 71

Things to Remember 72

Key Terms 73

Experiential Exercise 73

4 Franchising for Small Firms 74

4.0. Introduction 74

4.1. Meaning and History of Franchising 76

4.1.1. Historical Evolution 79

4.1.2. Forms of Franchising 81

Comprehension Check 83

4.2. Considerations in Franchising 83

4.2.1. Advantages of Franchising 84

4.2.2. Disadvantages of Franchising 86

Comprehension Check 88

4.3. Types of Franchise 88

4.3.1. Legal and Institutional Environment for Franchising 89

Comprehension Check 95

4.4. Decision to Become a Franchisee 96

4.4.1. Assess Your Situation 97

4.4.2. Start Your Research 97

Comprehension Check 100

Summary 100

Live Exercise 100

World of Books 101

In the Movies 101

Things to Remember 101

Key Terms 102

Experiential Exercise 102

5 Small Business Ownership Through Acquisition 103

5.0. Introduction 103

5.1. Business Acquisition and Its Two Sides 105

5.1.1. Bright Side of Acquisitions 107

5.1.2. Downsides of Acquisition 108

Comprehension Check 109

5.2. The Acquisition Process 110

5.2.1. Step 1: Raising Capital 110

5.2.2. Step 2: Identifying Targets 111

5.2.3. Step 3: Funding the Buyout 112

5.2.4. Step 4: Operating and Value Creation 113

Comprehension Check 114

5.3. Possible Acquisition Paths 114

5.3.1. Self-funded Search 114

5.3.2. Traditional Search Fund 115

5.3.3. Sponsored Search 116

5.3.4. Incubated Search 117

Comprehension Check 118

5.4. Valuing a Business 118

Comprehension Check 120

Summary 120

Live Exercise 121

World of Books 121

In the Movies 121

Things to Remember 121

Key Terms 122

Experiential Exercise 123

6 Small Business Marketing 124

6.0. Introduction 124

6.1. What Is Small Business Marketing? 126

Comprehension Check 128

6.2. Products: Goods and/or Services 128

Comprehension Check 131

6.3. Capturing the Attention of the Market 131

6.3.1. The Marketing Funnel 132

6.3.2. Digital Marketing 135

Comprehension Check 139

6.4. Locating Your Business in the Right Place 139

6.4.1. Is Your Customer the User? 140

6.4.2. Getting Through to the User or Customer 140

Comprehension Check 143

6.5. Pricing Is Crucial! 144

Comprehension Check 147

Summary 148

World of Books 148

In the Movies 149

Live Exercise 149

Things to Remember 149

Key Terms 150

Experiential Exercise 151

7 Small Business Accounting 152

7.0. Introduction 152

7.1. Why Accounting Matters 154

Comprehension Check 158

7.2. Basic Accounting Concepts 158

7.2.1. Business Entity Concept 158

7.2.2. Going Concern Concept 159

7.2.3. The Accounting Equation 159

7.2.4. Revenues and Expenses 161

7.2.5. Cash Flow 162

Comprehension Check 163

7.3. Accounting System and Financial Reports 163

7.3.1. Income Statement 164

7.3.2. Cash Flow Statement 164

7.3.3. Balance Sheet 165

7.3.4. Statement of Retained Earnings 166

7.3.5. Statement of Owner’s Equity 166

Comprehension Check 167

7.4. Key Ratios for Financial Statement Analysis 167

7.4.1. Profitability Analysis 168

7.4.2. Leverage Ratio 170

7.4.3. Activity Ratios 171

7.4.4. Liquidity Ratios 172

Comprehension Check 174

Summary 174

World of Books 175

In the Movies 175

Live Exercise 175

Things to Remember 175

Key Terms 176

Experiential Exercise 177

8 Small Business Finance 178

8.0. Introduction 178

8.1. Introduction to Small Business Financing 180

Comprehension Check 182

8.2. Types of Funding 182

8.2.1. Debt Funds 182

8.2.2. Equity Funds 184

8.2.3. Funding Growth Internally 185

Comprehension Check 186

8.3. Financing from Personal Resources 186

Comprehension Check 191

8.4. Formal Sources of Financing 191

8.4.1. Financing from Debt 191

8.4.2. Financing from Equity 194

8.4.3. Other Financing Sources 197

Comprehension Check 199

8.5. Crowdfunding and Its Appeal 199

Comprehension Check 202

Summary 202

World of Books 203

In the Movies 203

Live Exercise 203

Things to Remember 203

Key Terms 205

Experiential Exercise 205

9 Small Business and the Law 206

9.0. Introduction 206

9.1. Legal Structures for Small Businesses 208

9.1.1. Proprietorship: Most Common Legal Form for American Businesses 209

9.1.2. Partnerships: Formed by Many Hated by Many 211

9.1.3. Corporation: They Are People Too! 211

Comprehension Check 215

9.2. Fundamentals of Contracts 215

9.2.1. Types of Contracts 217

Comprehension Check 219

9.3. Introduction to Intellectual Property 219

9.3.1. Trademark (or Service Mark) 220

9.3.2. Trade Secret 221

9.3.3. Copyright 221

9.3.4. Patents 222

Comprehension Check 223

9.4. Basics of Bankruptcy Laws 224

Comprehension Check 226

Summary 226

World of Books 227

In the Movies 227

Live Exercise 227

Things to Remember 228

Key Terms 229

Experiential Exercise 229

10 Ethics and Social Responsibility 230

10.0. Introduction 230

10.1. Why Behave Ethically? 230

Comprehension Check 235

10.2. Legal and Moral Criteria for Ethical Behavior 236

10.2.1. Law and Morality as Two Criteria in Making Business Decisions 237

10.2.2. Ethics and the Role of Time and Place 240

Comprehension Check 240

10.3. Should Ethics Be Taught? 241

Comprehension Check 243

10.4. Corporate Social Responsibility 243

Comprehension Check 247

10.5. Introduction to Ethical Frameworks 248

Comprehension Check 251

Summary 251

World of Books 251

In the Movies 251

Live Exercise 251

Things to Remember 252

Key Terms 254

Experiential Exercise 254

11 Leadership and Its Challenges 255

11.0. Introduction 255

11.1. Qualities of Successful Entrepreneurs 257

11.1.1. Passion 257

11.1.2. Perseverance 259

11.1.3. Humility 261

Comprehension Check 262

11.2. Leadership Styles of Entrepreneurs 263

Comprehension Check 266

11.3. Stress and Well-being 266

11.3.1. Financial Stressors 267

11.3.2. Interpersonal Stressors 268

11.3.3. Self-regulation Problems 268

11.3.4. Nature of Work 269

11.3.5. Uncertainty 269

11.3.6. Work–Life Conflict 269

Comprehension Check 272

11.4. Delegation and Professional Management 273

Comprehension Check 275

Summary 275

World of Books 276

In the Movies 276

Live Exercise 276

Things to Remember 277

Key Terms 278

Experiential Exercise 278

12 Human Resources Management 279

12.0. Introduction 279

12.1. Making the Decision to Hire 281

12.1.1. Using Independent Contractors 283

12.1.2. Recruiting Employees 284

Comprehension Check 287

12.2. Finding New Employees 287

12.2.1. Referrals 288

12.2.2. Relatives and Friends 289

12.2.3. Advertisements 290

12.2.4. Internet Job Sites 290

12.2.5. Social Media 291

12.2.6. Employment Agencies 291

12.2.7. Company Websites 292

12.2.8. Other Sources 292

Comprehension Check 294

xx Contents

12.3. Selecting and Training Employees 294

12.3.1. Tools for Screening Applicants 296

12.3.2. Training Employees 301

Comprehension Check 302

12.4. Rewarding and Disciplining Employees 303

12.4.1. Wages 303

12.4.2. Benefits 304

12.4.3. Disciplining Employees 305

Comprehension Check 306

Summary 306

World of Books 306

In the Movies 306

Live Exercise 307

Things to Remember 307

Key Terms 309

Experiential Exercise 309

13 Operations and Supply Chain Management 310

13.0. Introduction 310

13.1. Basics of Managing Operations 312

13.1.1. Productivity 316

Comprehension Check 318

13.2. The Fundamental Concept of Inventory 318

13.2.1. Just-in-Time Inventory Management 320

13.2.2. No Inventory 322

Comprehension Check 323

13.3. Introduction to Scheduling 323

Comprehension Check 325

13.4. Issues of Quality 325

Comprehension Check 328

Summary 328

World of Books 329

In the Movies 329

Live Exercise 329

Things to Remember 330

Key Terms 331

Experiential Exercise 331

14 Global Opportunities for Small Firms 332

14.0. Introduction 332

14.1. Motivation for Competing Internationally 333

Comprehension Check 338

14.2. Common Modes of International Expansion 338

14.2.1. Types of Exporting 340

14.2.2. Licensing 341

14.2.3. Franchising 342

14.2.4. Foreign Partnerships 343

Comprehension Check 344

14.3. Challenges to Overseas Expansion 344

14.3.1. Demographic and Cultural Factors 345

14.3.2. Government Policies and Regulatory Framework 346

14.3.4. Political and Economic Risks 347

14.3.5. Adverse Exchange Rate Shifts 348

Comprehension Check 349

14.4. Main Approaches to International Strategy 349

Comprehension Check 351

14.5. Contemporary Issues in Globalization 351

Comprehension Check 354

Summary 354

World of Books 354

In the Movies 354

Live Exercise 355

Things to Remember 355

Key Terms 356

Experiential Exercise 357

15 Strategic Thinking for Small Firms 358

15.0. Introduction 358

15.1. Strategy of Small Business 360

Comprehension Check 362

15.2. Thinking Strategically! 362

Comprehension Check 364

15.3. SWOT Analysis 364

15.3.1. Looking Outward 366

15.3.2. Looking Inward 370

15.3.3. Aligning Internal with External 371

15.3.4. Common Mistakes in SWOT Analysis 373

Comprehension Check 374

15.4. Generic Strategies for Small Firms 374

Comprehension Check 378

Summary 378

World of Books 378

In the Movies 378

Live Exercise 378

Things to Remember 379

Key Terms 380

Experiential Exercise 380

16 Business Planning for Small Firms 381

16.0. Introduction 381

16.1. What Is a Business Plan? 382

16.1.1. To Provide Direction 384

16.1.2. To Determine Feasibility 384

16.1.3. To Attract Capital and Other Resources 385

Comprehension Check 386

16.2. What Is a Business Model? 386

16.2.1. Coming Up with a Business Model 387

Comprehension Check 390

16.3. Writing a Business Plan 390

16.3.1. Cover Page 390

16.3.2. Table of Contents 390

16.3.3. Executive Summary 392

16.3.4. Company Description 392

16.3.5. Environmental and Industrial Analysis 393

16.3.6. Manufacturing and Operations 396

16.3.7. Financial Analysis 396

16.3.8. Critical Assumptions and Risks 399

16.3.9. Appendix 400

Comprehension Check 401

16.4. Customizing the Business Plan 401

16.4.1. Things to Watch Out for in Business Plans 402

Comprehension Check 404

Summary 405

World of Books 405

In the Movies 405

Live Exercise 405

Things to Remember 406

Key Terms 407

Experiential Exercise 408

17 Harvesting the Business 409

17.0. Introduction 409

17.1. Approaches to Harvesting a Business 410

17.1.1. Harvest Through Sale of the Firm 412

17.1.2. Sales to Rivals 414

17.1.3. Sales to Employees 415

17.1.4. Sales to Other Buyers 416

Comprehension Check 418

17.2. Valuing a Firm 418

Comprehension Check 422

17.3. Challenges to Harvesting 422

17.3.1. Anticipating the Harvest 423

17.3.2. Post-harvest Planning 424

Comprehension Check 426

17.4. Harvesting by Going Public 426

Comprehension Check 428

Summary 428

World of Books 428

In the Movies 429

Live Exercise 429

Things to Remember 429

Key Terms 431

Experiential Exercise 431

Index I-1

Small Business

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    Order before 4pm today for delivery by Wed 8 Jul 2026.

    A Paperback / softback by Vishal K. Gupta

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      Trusted by thousands of customers. See 2,385+ Customer Reviews

      View other formats and editions of Small Business by Vishal K. Gupta

      Publisher: John Wiley & Sons Inc
      Publication Date: 11/11/2021
      ISBN13: 9781119591771, 978-1119591771
      ISBN10: 1119591775

      Description

      Book Synopsis

      Small Business: Creating Value Through Entrepreneurship offers a balanced approach to the core concepts of starting, managing, and working in a small business. An ideal textbook for undergraduate courses in small business management and entrepreneurship, the book offers a student-friendly pedagogical framework that blends foundational research on small business with the real-world practice of business ownership. Relevant examples are provided throughout the text, bringing key concepts to life while providing a realistic view of what it takes to create a successful and sustainable small business.

      Organized into five streamlined sectionsa small business overview, paths to small business ownership, financial and legal issues, ways to grow a small business, and discussion of the Entrepreneur's Dilemmathe text offers a diverse range of relatable examples drawn from both actual businesses and from depictions of entrepreneurship in popular media. Each clear and accessible chapte

      Table of Contents

      Preface vii

      1 Understanding Small Business 1

      1.0. Introduction 1

      1.1. Describe Small Business 3

      Comprehension Check 7

      1.2. Define Small Business Management 7

      1.2.1. Problems with (Rapid) Growth 11

      Comprehension Check 13

      1.3. Myths About and Benefits of Small Business Entrepreneurship 13

      Comprehension Check 17

      1.4. Identify Various Forms of Entrepreneurship 17

      Comprehension Check 20

      Summary 20

      Live Exercise 21

      World of Books 21

      In the Movies 22

      Things to Remember 22

      Key Terms 23

      Experiential Exercise 23

      2 Starting a New Business 24

      2.0. Introduction 24

      2.1. Motivations for Starting a New Venture 26

      Comprehension Check 29

      2.2. Part-time and Full-time Startups 30

      Comprehension Check 32

      2.3. From Idea to Opportunity 32

      Comprehension Check 39

      2.4. The Universal Startup Model 39

      Comprehension Check 42

      2.5. Analyze the State of Startup in the United States 43

      Comprehension Check 45

      Summary 46

      Live Exercise 46

      World of Books 46

      In the Movies 46

      Things to Remember 47

      Key Terms 48

      Experiential Exercise 48

      3 Family Business 49

      3.0. Introduction 49

      3.1. The Basics of Family Business 51

      3.1.1. Definition of Family Business 51

      3.1.2. Family Business System 53

      Comprehension Check 54

      3.2. Two Sides of the Family Business 54

      3.2.1. Positives of a Family Business 55

      3.2.2. Negatives of a Family Business 56

      Comprehension Check 59

      3.3. Types of Family Businesses 59

      Comprehension Check 62

      3.4. Succession Planning in Family Business 62

      3.4.1. Enduring Family Firms 64

      3.4.2. Best Practices for Family Firms 66

      3.4.3. Next-Generation Challenge 67

      3.4.4. Role of Offspring Gender 68

      Comprehension Check 71

      Summary 71

      Live Exercise 71

      World of Books 71

      In the Movies 71

      Things to Remember 72

      Key Terms 73

      Experiential Exercise 73

      4 Franchising for Small Firms 74

      4.0. Introduction 74

      4.1. Meaning and History of Franchising 76

      4.1.1. Historical Evolution 79

      4.1.2. Forms of Franchising 81

      Comprehension Check 83

      4.2. Considerations in Franchising 83

      4.2.1. Advantages of Franchising 84

      4.2.2. Disadvantages of Franchising 86

      Comprehension Check 88

      4.3. Types of Franchise 88

      4.3.1. Legal and Institutional Environment for Franchising 89

      Comprehension Check 95

      4.4. Decision to Become a Franchisee 96

      4.4.1. Assess Your Situation 97

      4.4.2. Start Your Research 97

      Comprehension Check 100

      Summary 100

      Live Exercise 100

      World of Books 101

      In the Movies 101

      Things to Remember 101

      Key Terms 102

      Experiential Exercise 102

      5 Small Business Ownership Through Acquisition 103

      5.0. Introduction 103

      5.1. Business Acquisition and Its Two Sides 105

      5.1.1. Bright Side of Acquisitions 107

      5.1.2. Downsides of Acquisition 108

      Comprehension Check 109

      5.2. The Acquisition Process 110

      5.2.1. Step 1: Raising Capital 110

      5.2.2. Step 2: Identifying Targets 111

      5.2.3. Step 3: Funding the Buyout 112

      5.2.4. Step 4: Operating and Value Creation 113

      Comprehension Check 114

      5.3. Possible Acquisition Paths 114

      5.3.1. Self-funded Search 114

      5.3.2. Traditional Search Fund 115

      5.3.3. Sponsored Search 116

      5.3.4. Incubated Search 117

      Comprehension Check 118

      5.4. Valuing a Business 118

      Comprehension Check 120

      Summary 120

      Live Exercise 121

      World of Books 121

      In the Movies 121

      Things to Remember 121

      Key Terms 122

      Experiential Exercise 123

      6 Small Business Marketing 124

      6.0. Introduction 124

      6.1. What Is Small Business Marketing? 126

      Comprehension Check 128

      6.2. Products: Goods and/or Services 128

      Comprehension Check 131

      6.3. Capturing the Attention of the Market 131

      6.3.1. The Marketing Funnel 132

      6.3.2. Digital Marketing 135

      Comprehension Check 139

      6.4. Locating Your Business in the Right Place 139

      6.4.1. Is Your Customer the User? 140

      6.4.2. Getting Through to the User or Customer 140

      Comprehension Check 143

      6.5. Pricing Is Crucial! 144

      Comprehension Check 147

      Summary 148

      World of Books 148

      In the Movies 149

      Live Exercise 149

      Things to Remember 149

      Key Terms 150

      Experiential Exercise 151

      7 Small Business Accounting 152

      7.0. Introduction 152

      7.1. Why Accounting Matters 154

      Comprehension Check 158

      7.2. Basic Accounting Concepts 158

      7.2.1. Business Entity Concept 158

      7.2.2. Going Concern Concept 159

      7.2.3. The Accounting Equation 159

      7.2.4. Revenues and Expenses 161

      7.2.5. Cash Flow 162

      Comprehension Check 163

      7.3. Accounting System and Financial Reports 163

      7.3.1. Income Statement 164

      7.3.2. Cash Flow Statement 164

      7.3.3. Balance Sheet 165

      7.3.4. Statement of Retained Earnings 166

      7.3.5. Statement of Owner’s Equity 166

      Comprehension Check 167

      7.4. Key Ratios for Financial Statement Analysis 167

      7.4.1. Profitability Analysis 168

      7.4.2. Leverage Ratio 170

      7.4.3. Activity Ratios 171

      7.4.4. Liquidity Ratios 172

      Comprehension Check 174

      Summary 174

      World of Books 175

      In the Movies 175

      Live Exercise 175

      Things to Remember 175

      Key Terms 176

      Experiential Exercise 177

      8 Small Business Finance 178

      8.0. Introduction 178

      8.1. Introduction to Small Business Financing 180

      Comprehension Check 182

      8.2. Types of Funding 182

      8.2.1. Debt Funds 182

      8.2.2. Equity Funds 184

      8.2.3. Funding Growth Internally 185

      Comprehension Check 186

      8.3. Financing from Personal Resources 186

      Comprehension Check 191

      8.4. Formal Sources of Financing 191

      8.4.1. Financing from Debt 191

      8.4.2. Financing from Equity 194

      8.4.3. Other Financing Sources 197

      Comprehension Check 199

      8.5. Crowdfunding and Its Appeal 199

      Comprehension Check 202

      Summary 202

      World of Books 203

      In the Movies 203

      Live Exercise 203

      Things to Remember 203

      Key Terms 205

      Experiential Exercise 205

      9 Small Business and the Law 206

      9.0. Introduction 206

      9.1. Legal Structures for Small Businesses 208

      9.1.1. Proprietorship: Most Common Legal Form for American Businesses 209

      9.1.2. Partnerships: Formed by Many Hated by Many 211

      9.1.3. Corporation: They Are People Too! 211

      Comprehension Check 215

      9.2. Fundamentals of Contracts 215

      9.2.1. Types of Contracts 217

      Comprehension Check 219

      9.3. Introduction to Intellectual Property 219

      9.3.1. Trademark (or Service Mark) 220

      9.3.2. Trade Secret 221

      9.3.3. Copyright 221

      9.3.4. Patents 222

      Comprehension Check 223

      9.4. Basics of Bankruptcy Laws 224

      Comprehension Check 226

      Summary 226

      World of Books 227

      In the Movies 227

      Live Exercise 227

      Things to Remember 228

      Key Terms 229

      Experiential Exercise 229

      10 Ethics and Social Responsibility 230

      10.0. Introduction 230

      10.1. Why Behave Ethically? 230

      Comprehension Check 235

      10.2. Legal and Moral Criteria for Ethical Behavior 236

      10.2.1. Law and Morality as Two Criteria in Making Business Decisions 237

      10.2.2. Ethics and the Role of Time and Place 240

      Comprehension Check 240

      10.3. Should Ethics Be Taught? 241

      Comprehension Check 243

      10.4. Corporate Social Responsibility 243

      Comprehension Check 247

      10.5. Introduction to Ethical Frameworks 248

      Comprehension Check 251

      Summary 251

      World of Books 251

      In the Movies 251

      Live Exercise 251

      Things to Remember 252

      Key Terms 254

      Experiential Exercise 254

      11 Leadership and Its Challenges 255

      11.0. Introduction 255

      11.1. Qualities of Successful Entrepreneurs 257

      11.1.1. Passion 257

      11.1.2. Perseverance 259

      11.1.3. Humility 261

      Comprehension Check 262

      11.2. Leadership Styles of Entrepreneurs 263

      Comprehension Check 266

      11.3. Stress and Well-being 266

      11.3.1. Financial Stressors 267

      11.3.2. Interpersonal Stressors 268

      11.3.3. Self-regulation Problems 268

      11.3.4. Nature of Work 269

      11.3.5. Uncertainty 269

      11.3.6. Work–Life Conflict 269

      Comprehension Check 272

      11.4. Delegation and Professional Management 273

      Comprehension Check 275

      Summary 275

      World of Books 276

      In the Movies 276

      Live Exercise 276

      Things to Remember 277

      Key Terms 278

      Experiential Exercise 278

      12 Human Resources Management 279

      12.0. Introduction 279

      12.1. Making the Decision to Hire 281

      12.1.1. Using Independent Contractors 283

      12.1.2. Recruiting Employees 284

      Comprehension Check 287

      12.2. Finding New Employees 287

      12.2.1. Referrals 288

      12.2.2. Relatives and Friends 289

      12.2.3. Advertisements 290

      12.2.4. Internet Job Sites 290

      12.2.5. Social Media 291

      12.2.6. Employment Agencies 291

      12.2.7. Company Websites 292

      12.2.8. Other Sources 292

      Comprehension Check 294

      xx Contents

      12.3. Selecting and Training Employees 294

      12.3.1. Tools for Screening Applicants 296

      12.3.2. Training Employees 301

      Comprehension Check 302

      12.4. Rewarding and Disciplining Employees 303

      12.4.1. Wages 303

      12.4.2. Benefits 304

      12.4.3. Disciplining Employees 305

      Comprehension Check 306

      Summary 306

      World of Books 306

      In the Movies 306

      Live Exercise 307

      Things to Remember 307

      Key Terms 309

      Experiential Exercise 309

      13 Operations and Supply Chain Management 310

      13.0. Introduction 310

      13.1. Basics of Managing Operations 312

      13.1.1. Productivity 316

      Comprehension Check 318

      13.2. The Fundamental Concept of Inventory 318

      13.2.1. Just-in-Time Inventory Management 320

      13.2.2. No Inventory 322

      Comprehension Check 323

      13.3. Introduction to Scheduling 323

      Comprehension Check 325

      13.4. Issues of Quality 325

      Comprehension Check 328

      Summary 328

      World of Books 329

      In the Movies 329

      Live Exercise 329

      Things to Remember 330

      Key Terms 331

      Experiential Exercise 331

      14 Global Opportunities for Small Firms 332

      14.0. Introduction 332

      14.1. Motivation for Competing Internationally 333

      Comprehension Check 338

      14.2. Common Modes of International Expansion 338

      14.2.1. Types of Exporting 340

      14.2.2. Licensing 341

      14.2.3. Franchising 342

      14.2.4. Foreign Partnerships 343

      Comprehension Check 344

      14.3. Challenges to Overseas Expansion 344

      14.3.1. Demographic and Cultural Factors 345

      14.3.2. Government Policies and Regulatory Framework 346

      14.3.4. Political and Economic Risks 347

      14.3.5. Adverse Exchange Rate Shifts 348

      Comprehension Check 349

      14.4. Main Approaches to International Strategy 349

      Comprehension Check 351

      14.5. Contemporary Issues in Globalization 351

      Comprehension Check 354

      Summary 354

      World of Books 354

      In the Movies 354

      Live Exercise 355

      Things to Remember 355

      Key Terms 356

      Experiential Exercise 357

      15 Strategic Thinking for Small Firms 358

      15.0. Introduction 358

      15.1. Strategy of Small Business 360

      Comprehension Check 362

      15.2. Thinking Strategically! 362

      Comprehension Check 364

      15.3. SWOT Analysis 364

      15.3.1. Looking Outward 366

      15.3.2. Looking Inward 370

      15.3.3. Aligning Internal with External 371

      15.3.4. Common Mistakes in SWOT Analysis 373

      Comprehension Check 374

      15.4. Generic Strategies for Small Firms 374

      Comprehension Check 378

      Summary 378

      World of Books 378

      In the Movies 378

      Live Exercise 378

      Things to Remember 379

      Key Terms 380

      Experiential Exercise 380

      16 Business Planning for Small Firms 381

      16.0. Introduction 381

      16.1. What Is a Business Plan? 382

      16.1.1. To Provide Direction 384

      16.1.2. To Determine Feasibility 384

      16.1.3. To Attract Capital and Other Resources 385

      Comprehension Check 386

      16.2. What Is a Business Model? 386

      16.2.1. Coming Up with a Business Model 387

      Comprehension Check 390

      16.3. Writing a Business Plan 390

      16.3.1. Cover Page 390

      16.3.2. Table of Contents 390

      16.3.3. Executive Summary 392

      16.3.4. Company Description 392

      16.3.5. Environmental and Industrial Analysis 393

      16.3.6. Manufacturing and Operations 396

      16.3.7. Financial Analysis 396

      16.3.8. Critical Assumptions and Risks 399

      16.3.9. Appendix 400

      Comprehension Check 401

      16.4. Customizing the Business Plan 401

      16.4.1. Things to Watch Out for in Business Plans 402

      Comprehension Check 404

      Summary 405

      World of Books 405

      In the Movies 405

      Live Exercise 405

      Things to Remember 406

      Key Terms 407

      Experiential Exercise 408

      17 Harvesting the Business 409

      17.0. Introduction 409

      17.1. Approaches to Harvesting a Business 410

      17.1.1. Harvest Through Sale of the Firm 412

      17.1.2. Sales to Rivals 414

      17.1.3. Sales to Employees 415

      17.1.4. Sales to Other Buyers 416

      Comprehension Check 418

      17.2. Valuing a Firm 418

      Comprehension Check 422

      17.3. Challenges to Harvesting 422

      17.3.1. Anticipating the Harvest 423

      17.3.2. Post-harvest Planning 424

      Comprehension Check 426

      17.4. Harvesting by Going Public 426

      Comprehension Check 428

      Summary 428

      World of Books 428

      In the Movies 429

      Live Exercise 429

      Things to Remember 429

      Key Terms 431

      Experiential Exercise 431

      Index I-1

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