Description
Book SynopsisFollowing the extensive global impact of COVID-19, this forward-looking Research Handbook examines the pandemic from a public management perspective, exploring the roles and responses of public managers and considering how public organisations will be reshaped in the future.
This Research Handbook brings together a wealth of established and early career international scholars who offer summative and comparative analyses of jurisdictions’ pandemic responses, alongside vital in-depth studies of jurisdictional pandemic experiences. Chapters interrogate public management successes and failures in response to the pandemic, the systemic inequalities highlighted by the pandemic, how the pandemic challenged public managers and political leaders, and crucially how the pandemic challenged fundamental concepts of public management. Offering key advice as to how public management can adapt and reorient going forward, this Research Handbook is a vital contribution to the developing discussion and debate taking place within this discipline.
Exploring a broad range of key concepts in the field, this book will be an invaluable read for students, academics and researchers of public management, public administration, health care management, sociology and social policy. Providing important data relating to crisis response, this book will also be of practical benefit to public leaders and their professional teams when coordinating action in emergency situations.
Trade Review‘This Handbook draws together theory and empirical evidence to tease out important implications for understanding the role of public management in the pandemic, across a wide range of countries and public services, and with insights across a range of themes of relevance to government, public organizations, and citizens. Read it to understand this complex recent past – and also to understand how to prepare for the future. A fine collection of chapters.’ -- Jean Hartley, The Open University, UK
‘This remarkable book analyzes the COVID-19 crisis through the eyes of some of the most insightful and creative public policy and public management scholars in the world. It is a “must read” – now and in the future – for anyone interested in improving our collective response to global public challenges.’ -- Rosemary O'Leary, University of Kansas, US
‘A fascinating collection on the potential and limitations of public management to meet the challenges posed by COVID-19. A key message is that mainstream public management theory and practice is fatally flawed by its ongoing failure to take account of structural inequality. Happily, it offers ideas and evidence of how to do better in the future.’ -- Helen Sullivan, Australian National University
‘The COVID-19 pandemic posed unprecedented public management challenges and exposed weaknesses that had festered for a long time. This is a timely book on the challenges and how they were addressed. Public management scholars and practitioners around the world will find the book useful.’ -- M. Ramesh, National University of Singapore
Table of ContentsContents: 1 Introduction to the Research Handbook on Public Management and COVID-19 1 Helen Dickinson, Catherine Smith, Sophie Yates and Janine O’Flynn PART I PUBLIC PROBLEMS AND PUBLIC MANAGERS: THE CHALLENGES OF COVID-19 AND HOW THEY HAVE CHALLENGED PUBLIC MANAGERS IN THEIR ESTABLISHED ROLES 2 Pandemic challenges for public managers: juggling parallel crisis playbooks 19 Arjen Boin and Paul ‘t Hart 3 Reconsidering public management in a post-COVID world 31 Zeger van der Wal 4 What COVID-19 showed us about populism, democracy, and performance: the case of the United States 43 Naim Kapucu and Donald Moynihan 5 Uncertainty and ambiguity during a crisis and the challenge for public management: COVID-19 crisis management in the United States, the United Kingdom and Australia 57 Nicholas Bromfield 6 The politics of “letting it rip”: why Australia went from zero-COVID to COVID-central 72 Blair Williams PART II HOW COVID-19 CHALLENGED THE FUNDAMENTALS OF PUBLIC MANAGEMENT 7 Procurement and public spending: amplification and emergence of issues arising from COVID-19 86 Barbara Allen 8 Citizen participation in public management: activated, empowered, responsibilised, abandoned? 99 Catherine Durose, Beth Perry and Liz Richardson 9 Public Service Logic: a service lens on the COVID-19 vaccination programmes 112 Stephen Osborne, Maria Cucciniello and Tie Cui 10 Can co-production that emerged during the COVID-19 pandemic be sustained? 126 Trui Steen, Taco Brandsen and Menno Hoppen 11 Examining the impact of COVID-19 on managing public sector employees: overcoming or exacerbating incoherences? 137 Sue Williamson and Linda Colley 12 The governance of public services during COVID-19: a review of challenges and opportunities 150 Rachel Ashworth and Catherine Farrell PART III SUCCESS, FAILURE, AND IN-BETWEEN: WHAT THE PANDEMIC TAUGHT US 13 Responding to COVID-19 in Aboriginal and Torres Strait Islander communities: the importance of strengths-based public administration, cultural safety and working in genuine partnership 162 Catherine Althaus, Dawn Casey and Lucas de Toca 14 A review of COVID-19 organisational recovery in a UK metropolitan police force utilising a complexity theory framework 176 Phil Davies 15 Policing the pandemic: deciding and acting in the face of uncertainty and the unexpected 192 Mark Fenton-O’Creevy, Nicky Miller, Helen Selby-Fell and Benjamin Bowles 16 Trust, capacity and management of vaccine rollouts 206 Adam Hannah, Katie Attwell and Jordan Tchilingirian 17 The governance of food security in the post-COVID-19 context: innovative principles for public management in Argentina 218 Joaquín Pérez Martín 18 ‘Build back better’: infrastructure policy’s post-pandemic promise 228 Sara Bice 19 Ubuntu philosophy in times of crises: COVID-19 pandemic period and beyond 243 Xolile Carol Thani 20 Small island states, COVID-19, and public policies: a thematic analysis 257 Kim Moloney 21 Death management in public administration: lessons from the front lines 274 Staci M. Zavattaro 22 The rise of robots in the COVID-19 pandemic: implications for public management 286 Helen Dickinson and Catherine Smith PART IV REVEALING AND ADDRESSING SYSTEMIC PROBLEMS 23 “Stay home” and queer(y)-ing the heteronormative assumptions of COVID policy responses 300 Peter Matthews and Daniel Edmiston 24 Public management challenges with the emergency response for people with disability during COVID-19 312 Sophie Yates and Helen Dickinson 25 Gender mainstreaming and collaborative public management during COVID-19: a case study of national machineries for gender equality and care infrastructure in Argentina 325 Natalia Dopazo, Maria Daels and Hayley Henderson 26 How useful is priority setting in an emergency? An analysis of its role in national responses to the COVID-19 pandemic 339 Iestyn Williams, Suzanne Robinson, Chris Smith, Lydia Kapiriri and Helen Dickinson 27 The future of public management as we emerge from the acute phase of COVID-19: key themes and future trajectories 354 Sophie Yates, Janine O’Flynn, Helen Dickinson and Catherine Smith
