Description
Book SynopsisThis forward-looking Research Handbook makes an insightful contribution to the emerging field of studies on communication of, by and with AI. Bringing together state-of-the-art research from over 50 leading international scholars across various fields, it provides a comprehensive overview of the complex intersections between AI and communication.
The team of expert contributors explore key conceptual, theoretical and methodological approaches and examine a variety of ethical considerations, legal issues and policy implications of AI across diverse contexts. The Handbook spans a wide range of topics related to AI-empowered, immersed, mediated and integrated communications. These range from the role of news media and digital communication platforms in constructing, representing and framing AI across different countries and cultures, to the public understanding of, attitude towards and interaction with AI and its related technologies. Offering foundational guidance on AI and communication, the Research Handbook will stimulate further intellectual inquiry for future scholarship in this rapidly evolving area.
Cross-disciplinary in scope, this dynamic Research Handbook will prove an essential reference for students and scholars in multiple fields, including communication, computer science, data and information science, sociology, business, and education. Policymakers and practitioners will also find it a valuable resource to help inform AI-related regulations and policies.
Trade Review‘This is an essential and refreshing collection of work that examines some of the most crucial questions facing our communication and media systems. It is sure to help guide research over the next decade.’ -- Siva Vaidhyanathan, University of Virginia, US
Table of ContentsContents: Preface xvi Introduction to the Research Handbook on Artificial Intelligence and Communication xvii Seungahn Nah PART I MAPPING RESEARCH ON ARTIFICIAL INTELLIGENCE AND COMMUNICATION 1 A systematic review of scholarship in AI and communication research (1990–2022) 2 Sumita Louis and Seungahn Nah 2 AI-integrated communication: conceptualization and a critical review 29 Donghee Yvette Wohn and Mashael Almoqbel 3 Toward a sociology of machines: an interviewing methodology for human–machine communication 44 Cait Lackey 4 Discovering developmental trajectories and trends of conversational agent research using dynamic topic modeling 58 Hüseyin Özçinar and Aylin Sabanci Bayramoğlu 5 A systematic review of scholarship on metaverse 79 Jun Luo, Sumita Louis, and Seungahn Nah PART II FRAMING ARTIFICIAL INTELLIGENCE 6 AI in schools and universities: mapping central debates through enthusiasms and concerns 94 Kristjan Kikerpill and Andra Siibak 7 How news organizations and journalists understand artificial intelligence: application of news language database to AI-related news stories 108 Jeongsub Lim 8 AI in Portugal: news framing, tone, and sources 125 Paulo Nuno Vicente 9 AI bias, news framing, and mixed-methods approach 145 Jun Luo, Seungahn Nah, and Jungseock Joo PART III PUBLIC UNDERSTANDING OF ARTIFICIAL INTELLIGNECE 10 Risk perceptions and trust mechanisms related to everyday AI 163 Hichang Cho and Rosalie Hooi 11 Fearing the future: examining the conditional indirect correlation of attention to artificial intelligence news on artificial intelligence attitudes 176 Alex Kirkpatrick, Jay D. Hmielowski, and Amanda Boyd 12 A machine-learning approach to assessing public trust in AI-powered technologies 193 Poong Oh and Younbo Jung 13 Machine learning and deep learning for social science: a bibliometric approach 214 Jang Hyun Kim and Dongyan Nan 14 AI and data-driven political communication (re)shaping citizen–government interactions 231 Jérôme Duberry 15 AI folk tales: how nontechnical publics make sense of artificial intelligence 246 Barbara Pohl and Lauri Goldkind PART IV INTERACTING WITH ARTIFICIAL INTELLIGENCE 16 Facilitating stakeholder communication around AI-enabled systems and business processes 268 Matthew Bundas, Chasity Nadeau, Thanh H. Nguyen, Jeannine Shantz, Marcello Balduccini, Edward Griffor, and Tran Cao Son 17 The levels of automation and autonomy in the AI-augmented newsroom: toward a multi-level typology of computational journalism 284 Hannes Cools, Baldwin Van Gorp, and Michaël Opgenhaffen 18 AI as communicative other: critical relationality in human–AI communication 300 Marco Dehnert 19 Needs and practices for AI-mediated messaging in uncertain circumstances 315 Adam M. Rainear, Patric R. Spence, and Kenneth A. Lachlan 20 Why wasn’t I ready for that? Suggestions and research directions for the use of machine agents in organizational life 325 Patric R. Spence 21 The Media Are Social Actors paradigm and beyond: theory, evidence, and future research 337 Kun Xu, Fanjue Liu, Xiaobei Chen, and Matthew Lombard PART V POLICING ARTIFICIAL INTELLIGENCE 22 Evaluating the self-disclosure of personal information to AI-enabled technology 355 Jessica K. Barfield 23 To reimagine more deeply: understanding what AI communicates 376 John S. Seberger, Hyesun Choung, and Prabu David 24 Automated inequalities: examining the social implications of artificial intelligence in China 391 Bibo Lin and Joanne Kuai 25 Design + power: policy for the ecology of influence 405 Jasmine McNealy Index 418
