Description
Book SynopsisThe economic crisis was not just caused by a failure of regulation or economic policy; it was a story of the failure of management in a fundamental sensea deeply flawed approach to management that encouraged bankers to pursue opportunities without regard for their long-term consequences, and to put their own interests ahead of those of their employers and their shareholders.
The revised edition of this best-selling book shows convincingly that many of today's major economic problems in the west can be traced to a failure of management. In this updated edition the author draws our attention to new examples of failed management, from Rupert Murdoch's News Corp, and the disaster at BP, to the ongoing problems in financial services companies such as UBS and RBS. Throughout the book the references and statistics have been updated, to make this a current, highly relevant analysis of the problems besetting modern business and how managers need to tackle them.
Table of ContentsPreface ix
Acknowledgements xiii
About the Author xvii
Chapter 1 Why Management Failed 1
Chapter 2 What’s Your Management Model? 27
Chapter 3 Coordinating Activities: From Bureaucracy to Emergence 53
Chapter 4 Making and Communicating Decisions: From Hierarchy to Collective Wisdom 85
Chapter 5 Setting Objectives: From Alignment to Obliquity 119
Chapter 6 Motivating Employees: From Extrinsic to Intrinsic Motivation 145
Chapter 7 Four Models of Management 173
Chapter 8 The Change Agent’s Agenda 205
Chapter 9 The Leader’s Agenda 225
Epilogue Broadening the Debate on Reinventing Management 251
Notes 263
Index 283
