Description
Book SynopsisPart I: ITIL to DevOps.- Chapter 1: Introduction to DevOps.- Chapter 2: ITIL Basics.- Chapter 3: ITIL and DevOps: an Analysis.- Chapter 4: Integration: Alignment of Processes.- Chapter 5: Teams and Structures.- Chapter 6: Managing Configurations in a DevOps Project.- Chapter 7: Incident Management Adaptation.- Chapter 8: Problem Management Adaptation.- Chapter 9: Managing Changes in a DevOps Project.- Chapter 10: Release Management in DevOps.- Part II: DevOps to Digital Transformation.- Chapter 11: Digital Transformation: the Driver for Business Success.- Chapter 12: Digital Transformation Framework.- Chapter 13: People and Leadership.- Chapter 14: Techniques and Tools for Managing Digital Teams.- Chapter 15: Adopting a Product-Led Approach.
Table of ContentsChapter 1: Digital Transformation: The Driver for Business SuccessChapter Goal: Introduction chapter where I bring in a common understanding of digital transformation, and some of the big pieces that make it upNo of pages : 25 pagesSub -Topics• Disrupting Business Models• Connected Systems• Digital Competition• Digital Principles• Rethinking Value• Voice of the Customer
Chapter 2: ITIL 4, Value Streams and its Evolution from ITIL 2011Chapter Goal: ITIL 4 is introduced from the perspective of value streams. The importance of looking from a value stream perspective is brought forth and compared against the previous versions of ITILNo of pages : 30 pagesSub -Topics• ITIL 4 in a Snippet• ITIL 2011 vs ITIL 4• Value Streams• Measuring and Assessing Value Streams
Chapter 3: DevOps OverviewChapter Goal: A DevOps 101 for context settingNo of pages : 25 pagesSub -Topics• What is DevOps?• DevOps Benefits• Principles and Methodologies
Chapter 4: DevOps TeamsChapter Goal: A look at the DevOps teams and the inclusion of ITIL rolesNo of pages: 20Sub – Topics: • Introduction to DevOps teams• Role definitions• DevOps, ITIL and Other Roles• Finding synergy
Chapter 5:
DevOps vs ITILChapter Goal: Current setting of ITIL in DevOps projectsNo of pages : 25 pagesSub -Topics• DevOps vs ITIL Conflicts• Misalignment of goals and objectives• How DevOps is assumed to have replaced ITIL• Obsolete Processes• Future of ITIL
Chapter 6:
Managing Incidents and Other Support Related ProcessesChapter Goal: The objectives around incident resolution remains the same, however, in the age of digital transformation, going about resolving incidents is a different game altogether.No of pages : 35 pagesSub - Topics: • Incident management objectives• Lean version of incident management• Incident management tools• DevOps fitment
Chapter 7:
The Future of Change and Release Management Chapter Goal: Change management was once a bureaucratic process involving multiple approvals. The chapter discusses the modifications required for this process to be effectiveNo of pages: 40Sub – Topics: • Continuous Delivery vs Continuous Deployment• Change and Release Management Scope• Release cycles• change and release tools
Chapter 8: Configuration Management AdaptationChapter Goal: Adapt the ITIL configuration management process to fit into a DevOps modelNo of pages: 35Sub - Topics: • Comprehensive configuration management• Management of CCM• Configuration management tools• DevOps fitment
Chapter 9: Product ModelChapter Goal: In the new ways of working, we move away from working on projects and start to center around a product. This chapter delves into how this is done and why this is required.No of pages: 25 pagesSub - Topics • Project to Product Model Shift• Operating models• Leveraging Crowd
Chapter 10: People and LeadershipChapter Goal: This chapter is on people and how people drive digital transformation more than the technology. I further talk about the leadership aspects of the digital age No of pages : 25 pagesSub -Topics• Digital Transformation is from People• Digital Leadership• People and Talent
