Description
Book SynopsisIntroduces Rapid Contextual Design, a fast-paced, adaptive form of Contextual Design. This book walks you step-by-step through organizing the data so you can see your key issues, along with visioning fresh solutions, storyboarding to work out the details, and paper prototype interviewing to iterate the design.
Trade Review"Rapid Contextual Design is a timely, relevant book for technical communicators. Whether you are a seasoned usability professional or a novice trying to develop your awareness of user-centered design, you should add this title to your bookshelf." –Eddie VanArsdall, Technical Communication "Here are those little gems of advice that a skilled mentor who peered over your shoulder would tell you. If you lack such a mentor, this book is the next best thing, explaining just what you need to do in a straightforward, easy to read, easy to understand manner." --Don Norman, Nielsen Norman group, Prof., Northwestern University, Author of Emotional Design "The new how-to guide boosts the value of the original Contextual Design book by transforming a design method into pragmatic advices of how to run a Contextual Design project in your own environment." --Joerg Beringer, Director, Strategic Product Design, SAP-AG "A wise guide to interface design dos and don'ts, from people with experience. They create a new language for thinking about design processes, combining a compelling structured process with sufficient freedom for innovative excursions." --Ben Shneiderman, University of Maryland "Rapid Contextual Design provides a further step in innovation by providing detailed, practical advice on how to conduct successful research projects and to fit the project to the need. My team welcomes these new advances and the flexibility they will provide when we conduct future projects using this method." --Terry Austin, User Experience Group Manager, Microsoft
Table of ContentsChapter 1: Introduction Chapter 2: Planning Your Rapid CD Project Chapter 3: Planning Your Contextual Interviews Chapter 4: The Contextual Inquiry Interview Chapter 5: Contextual Interview Interpretation Session Chapter 6: Work Modeling Chapter 7: Building an Affinity Diagram Chapter 8: Consolidated Sequence Models Chapter 9: Using Contextual Data to Write Personas Chapter 10: Walking the Affinity and Consolidated Sequences Chapter 11: Visioning a New Way to Work Chapter 12: Storyboarding Chapter 13: Testing with Paper Prototypes Chapter 14: Paper Prototype Interviews Chapter 15: Rapid CD and Other Methodologies Chapter 16: Issues of Organizational Adoption Appendix 1: Supply Checklist Index
