Description
Book SynopsisThis book explores how the theories and practices of public management have evolved. It reviews the influential theoretical developments that represent the intellectual heritage of public administration from Woodrow Wilson and the classics to current schools such as Total Quality Management (TQM) and the drive for reinventing government.
Table of ContentsPreface Introduction Public Administration: A Developmental Perspective Issues in Organization Theory and Process Environment of Public Organizations Classic Organization Rationality Human Relations: Focus on People The Synthesizers: Search for Completeness and Realism Decision-Making and Communication Organizational Leadership Organizational Culture Reforming Management of Public Organizations Organizational Performance Conclusions Selected Bibliography Index
