Description
Book SynopsisPromising Care: How We Can Rescue Health Care by Improving It collects 16 speeches given over a period of 10 years by Donald M. Berwick, an internationally acclaimed champion of health care improvement throughout the course of his long and storied career as a physician, health care educator and policy expert, leader of the Institute for Healthcare Improvement (IHI), and administrator of the Centers for Medicare & Medicaid Services. These landmark speeches (including all of Berwick''s speeches delivered at IHI''s annual National Forum on Quality Improvement in Health Care from 2003 to 2012) clearly show why our medical systems don''t reliably contribute to our overall health. As a remedy he offers a vision for making our systems better safer, more effective, more efficient, and more humane.
Each of Berwick''s compelling speeches is preceded by a brief commentary by a prominent figure in health care, policy, or politics who has a unique connection to that particular spe
Table of Contents
Preface ix
Acknowledgments xiii
The Author xv
The Commentary Authors xvii
Introduction xxvii
by Maureen Bisognano
1 My Right Knee 1
Commentary by Gary S. Kaplan
2 Some is Not a Number, Soon is Not a Time 25
Commentary by C. Joseph McCannon
3 Power 45
Commentary by Dale Ann Micalizzi
4 Mont Sainte-Victoire 67
Commentary by Jason Leitch
5 A Message for Ramesh 89
Commentary by Paul Farmer
6 Eating Soup with a Fork 101
Commentary by Paul B. Batalden
7 What “Patient-Centered” Should Mean: Confessions of an Extremist 123
Commentary by Frederick S. Southwick
8 Tense 137
Commentary by Jessica Berwick
9 A Transatlantic Review of the NHS at Sixty 155
Commentary by Lord Nigel Crisp
10 The Epitaph of Profession 165
Commentary by Christine K. Cassel
11 Squirrel 177
Commentary by Diana Chapman Walsh
12 You Decide 195
Commentary by Beverley H. Johnson
13 The Moral Test 205
Commentary by Tom Daschle
14 New Health System—New Professionalism 223
Commentary by James Reason
15 To Isaiah 235
Commentary by Mark D. Smith
16 And We Said, “No” 245
Commentary by Patricia A. Gabow
Index 267
