Description
Book SynopsisTable of ContentsIntroduction ix
Part One The Truth About Personality 1
Making sense of human behavior in an unpredictable world
1: The High Cost of Not Understanding People 3
2: The Ingredients of a Unique Personality 17
3: The Biggest Challenges to Successful Communication 22
4: How to Understand Anyone’s Personality 30
5: The Personality Map 42
Part Two Read Your Own User Manual 51
Understanding your personality and how to harness it
6: Personality Differences Shape Every Relationship 53
7: How to Find Your Personality Type 56
8: Take a Personality Assessment 59
9: The 16 Personality Types 61
10: How I Fired (and then Rehired) Myself 139
Part Three How Personality AI Works 149
Understanding the technology driving the personality revolution
11: Why the Soft Skills are the Hardest 151
12: Before Personality AI: Flying Blind 156
13: How AI is Already Impacting You 158
14: A GPS for Communicating with People 161
15: Under the Hood of Personality AI 166
16: Using Personality AI to Understand Anyone 193
Part Four Communicate Better 197
Using personality insights for every conversation
17: Communicating with Ignorance versus Empathy 199
18: Adapting to Different Personality Types 201
19: Personality AI for Email Outreach 204
20: Personality AI for Sales Meetings 220
21: Personality AI for Difficult Conversations 235
22: Personality AI for More Situations 244
Part Five Lead Better 247
Using personality profiles to build teams with chemistry
23: Understanding the Dynamics of Your Team 249
24: Facilitating One-on-One Chemistry between Others 259
25: Creating Chemistry within an Entire Group 270
26: Becoming an Empathy-Driven Leader 277
Part Six Predict Responsibly 299
Understanding the proper, ethical use of Personality AI
27: How to Properly Use Personality Data 301
28: Restoring Empathy in a Hyper-Skeptical World 311
Acknowledgments 313
About the Authors 315
Index 317
