Description
Book SynopsisWhether you are brand new to the world of digital experiences on the Salesforce platform or you are looking to take your Experience Cloud (previously Community Cloud) knowledge to the next level, this detailed guide will help you build and manage a Salesforce site by leveraging the declarative power of the platform with clicks, not code. Each Salesforce site/community is a part of a widespread ecosystem, with thousands of sites and millions of users active today on Experience Cloud. Through valuable social and business tools, this online platform enables companies to empower and equip their customers, partners, and employees in new, powerful ways. Author Philip Weinmeister, Salesforce MVP and the only recipient of the Community Cloud MVP Trailblazer award from Salesforce, leads you through the ins and outs of Salesforce Experience Cloud and provides you with an array of best practices to deliver top-notch business portals on the Salesforce platform. This completely revised editio
Table of ContentsChapter 1: Why Digital Experiences on the Salesforce Platform? (REVISED)
Chapter 2: Planning and Preparing for Success with Experience Cloud (REVISED)
Chapter 3: Experience Cloud Licenses and Member Groups: Employees, Partners,
and Customers (REVISED)
Chapter 4: Experience Cloud Template Types: Tabs, Visualforce, and Lightning (REVISED)
Chapter 5: Experience Builder (REVISED)
Chapter 6: Experience Pages and Components (REVISED)
Chapter 7: Experience Setup, Administration, and Workspaces (REVISED)
Chapter 8: Access, Sharing, and Visibility in Experiences (REVISED)
Chapter 9: Topics in Experiences (REVISED)
Chapter 10: Knowledge (Articles) in Experiences (REVISED)
Chapter 11: Process Automation in Experiences (REVISED)
Chapter 12: Experience Audience Targeting and Personalization (REVISED)
Chapter 13: Lightning Bolt for Experience Cloud (REVISED)
Chapter 14: Salesforce CMS (Content) in Experiences (NEW)
Chapter 15: B2B and B2C Commerce within Experience Cloud (NEW)
Chapter 16: The Community/Experience Cloud Consultant Certification Exam (NEW)
Chapter 17: The Best of the Rest: Additional Experience Cloud Topics
