Description

Book Synopsis

This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges.

Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict.

The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level.

An instructor manual, significantly updated as well, is also available online, including summaries of the ch

Personal Conflict Management

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    A Paperback by Amy Janan Johnson

    £68.39

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    Order before 4pm today for delivery by Tue 25 Aug 2026.

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      Book details

      Publisher Taylor & Francis
      Imprint Taylor & Francis Ltd
      Published 7 March 2024
      ISBN-13 9781032412412
      978-1032412412
      ISBN-10 1032412410
      Also in:
      Dictionaries, Reference & Language Communication studies

      Description

      Book Synopsis

      This third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges.

      Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict.

      The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level.

      An instructor manual, significantly updated as well, is also available online, including summaries of the ch

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