Description

Book Synopsis
How can prospective outsourcing clients prepare their internal organizational workflows to meet the challenges associated with an outsourcing venture with little penalty in time, cost, and effort? Along this guiding question, the author empirically investigates the ways in which several factors of the client company''s internal organizational context affect the outcomes of their outsourcing efforts. The investigated factors represent the client''s IT capability, the explicit knowledge in form of business process documentation available within the company, and the level of alignment between the client''s IT and business domains. Based on qualitative and quantitative empirical data, S. F. Martin demonstrates that each of these client-specific factors has a significant inter-organizational impact, affecting the quality of the relationship between client and provider, the vendor's performance, and outsourcing success.

Organizational Outsourcing Readiness. Empirically

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    £999.99

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    A Paperback / softback by Sebastian F Martin

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      Publisher: Ibidem Press
      Publication Date: 01/05/2010
      ISBN13: 9783838200293, 978-3838200293
      ISBN10: 3838200292
      Also in:
      Management and management techniques

      Description

      Book Synopsis
      How can prospective outsourcing clients prepare their internal organizational workflows to meet the challenges associated with an outsourcing venture with little penalty in time, cost, and effort? Along this guiding question, the author empirically investigates the ways in which several factors of the client company''s internal organizational context affect the outcomes of their outsourcing efforts. The investigated factors represent the client''s IT capability, the explicit knowledge in form of business process documentation available within the company, and the level of alignment between the client''s IT and business domains. Based on qualitative and quantitative empirical data, S. F. Martin demonstrates that each of these client-specific factors has a significant inter-organizational impact, affecting the quality of the relationship between client and provider, the vendor's performance, and outsourcing success.

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