Description
Book SynopsisYour plain-English introduction to organisational behaviour Organisational Behaviour (OB) is the study of how people, individuals, and groups act in organisations.
Table of ContentsIntroduction 1
Part I: Getting to Grips with Organisational Behaviour 7
Chapter 1: Introducing Organisational Behaviour 9
Chapter 2: Working Nine to Five: Understanding Psychology and Behaviour in the Workplace 19
Part II: All About the Employee 31
Chapter 3: Getting to Know People: Personality and Intelligence Differences 33
Chapter 4: Having the Right Attitude at Work 51
Chapter 5: Working Together: Teams and Groups 69
Chapter 6: Reducing Stress, and Improving Health and Wellbeing 87
Chapter 7: Handling Emotionally Demanding Jobs 107
Part III: All About the Employer 123
Chapter 8: Leading the Way: Leadership in the Workplace 125
Chapter 9: Motivating the Workforce 141
Chapter 10: The Unwritten Agreement: Psychological Contract 161
Chapter 11: Ensuring Fairness at Work 175
Part IV: All About the Organisation 193
Chapter 12: Designing Jobs 195
Chapter 13: Fitting In: Organisational Culture 209
Chapter 14: Changing Organisations 227
Chapter 15: Keeping Pace with the Global Workplace 241
Chapter 16: Working Virtually 257
Part V: All About Hiring and Developing People 271
Chapter 17: Hiring the Right People 273
Chapter 18: Assessing and Appraising 293
Chapter 19: Training and Developing People 311
Part VI: The Part of Tens 329
Chapter 20: Ten Tips for Good Employee Relations 331
Chapter 21: Ten Stressful Occupations 337
Chapter 22: Ten Tips for Managing Your Manager 341
Chapter 23: Ten Up and Coming Issues in Organisational Behaviour 345
Chapter 24: Ten Engagement Factors for Employees 351
Index 355
