Description

Book Synopsis

Shortlisted for The Business Book Awards and the Fingerprint Awards

The indispensable Sunday Times bestselling guide to succeeding in negotiations where failure is not an option, from one of the world''s most experienced kidnap for ransom negotiators.

Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company''s future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.

His methods, centred in empathy, active listening, trust-based influence and emotional control, will help you achieve the outcome you want. Regardless of whether you''re an executive in a multi-national organisation, the owner of a small business, a local sports team coach or running the family household, you''re negotiating

Order Out of Chaos

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    A Paperback by Scott Walker

    £10.44

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    RRP £10.99 – you save £0.55 (5%)

    Order before 4pm today for delivery by Thu 10 Sep 2026.

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      Book details

      Publisher Little, Brown Book Group
      Published 11 August 2024
      ISBN-13 9780349434995
      978-0349434995
      ISBN-10 0349434999
      Also in:
      Business, Finance & Law Business negotiation

      Description

      Book Synopsis

      Shortlisted for The Business Book Awards and the Fingerprint Awards

      The indispensable Sunday Times bestselling guide to       succeeding in negotiations where failure is not an option, from one of the world''s most experienced kidnap for ransom negotiators.

      Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company''s future is being held to ransom from a cyber-attack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book.

      His methods, centred in empathy, active listening, trust-based influence and emotional control, will help you achieve the outcome you want. Regardless of whether you''re an executive in a multi-national organisation, the owner of a small business, a local sports team coach or running the family household, you''re negotiating

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