Description

Book Synopsis
NEW YORK TIMES BESTSELLER

From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones—'a tour de force” (New York Times). 

Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on wheth

Noise A Flaw in Human Judgment

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    A Hardback by Daniel Kahneman, Olivier Sibony, Cass R Sunstein

    £24.00

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    Order before 4pm today for delivery by Thu 3 Sep 2026.

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      Book details

      Publisher Little, Brown Spark
      Published 18 May 2021
      ISBN-13 9780316451406
      978-0316451406
      ISBN-10 0316451401
      Also in:
      Management decision making Psychology Social, group or collective psychology

      Description

      Book Synopsis
      NEW YORK TIMES BESTSELLER

      From the Nobel Prize-winning author of Thinking, Fast and Slow and the coauthor of Nudge, a revolutionary exploration of why people make bad judgments and how to make better ones—'a tour de force” (New York Times). 

      Imagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on wheth

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