Description
Book SynopsisA comprehensive guide to excelling in a complex matrix organization Debra was not in a good mood as she entered Johann's office for their third meeting. One of her colleagues had just been promoted and, although the guy who got it was good, she didn't think he was any better than her. Well, except at one thing, he was always playing politics - sucking up to the more senior guys and volunteering to be on any committee going.
Debra knew the type - went to the same school, belonged to the same club - she didn't have a hope against the kind of connections he had so she might as well give up. It seemed doing a good job just wasn't enough around here.
Debra and Johann work in an environment with multiple and complex reporting lines in other words, a matrix. There's room to slip between the cracks if a person wants to take advantage of confusion over who is managing performance; or if they can't make the necessary transition to self-management. Communi
Trade Review
I would recommend senior managers in organizations read this book . (Edge, July 2014) This is a business book with a refreshing writing approach to the conventional business book writing style, it s a real page-turner, you become immersed from the first chapter and your subconscious takes over the learning. I highly recommend spending a few hours at the weekend reading this book, especially if you are a soft skills skeptic. (Training Magazine, August 2014) I know many people feel stressed working in a political environment and this book is a great way to manage your own feelings and help reduce that stress. It comes highly recommended. (LIA, August 2014)
Table of Contents
Introduction ix
1 The Challenge is Set 1
2 Laying the Cards on the Table 11
3 Preparing for Change 27
4 Working on Objectives 35
5 How Quickly We Forget 51
6 The Matrix – the Good, the Bad and the Ugly 55
7 What do the Successes in the Matrix do? 71
8 Defining EI 81
9 A Short and (Emotionally) Intelligent Review 103
10 Working Out How EI Can Help 107
11 Why IQ isn’t Enough 125
12 Learning EI 139
13 Fake It Until You Make It 149
14 How Managers Can Help Improve EI 175
15 Understanding the Importance of Culture and Strong Leadership in the Matrix 181
Epilogue 193
Acknowledgements 199
About the Author 203
Useful Resources 207
