Description
Book SynopsisIan Cooper is a leading consultant in business development and communications, a skills trainer and presenter for professional practices and service organisations. He has written 10 books and broadcasted many times on radio and TV.
Trade ReviewJust one question to ask, where was this book 30 years ago when I set out for the first time with my reporter's notebook?
Ian Cooper's witty hints and tips can be appreciated even by readers like me who make their living by asking questions. He's recognised that most people, from professionals to fellow passengers on a bus, are more than willing to tackle any query if the approach is right.
Len Tingle, BBC award-winning broadcaster and journalist
Table of ContentsContents
There are three sections to this book:
1. The golden Rules of Asking
For example:
- Be Blunt and ask openly
- Ask yourself... what can we do differently?
- Don't assume the answer will be no without asking the question.
- Ask yourself, what is the worst that can happen if you get a 'no'?
- Think big... ask for the impossible.
2. The Technology of Questions.
For example:
- Introduction
- Ask the right person
- Ask at the right time
- Whoever asks the questions controls the coversation
- How to get people into the right state to receive your questions
3. Personal food for thought for Questions
For example:
- Introduction
- Ask When?
- When as a stress buster
- When makes things happen
- Ask yourself - when do I work best?
- Ask where shall I put things?
- Ask feedback questions to put yourself out of your waiting anxiety.
