Description
Book SynopsisThis up-to-date compilation of topics on the maturity and changes occurring within facility management worldwide offers insights into the growth and development of FM and its impact on today's business organisations.
Table of ContentsAbout the Authors vii
Abbreviations ix
Introduction xi
Chapter 1 Facility Management: Changing Global Viewpoints and Maturity 1
Kathy O. Roper and Lisa J. Borello
Chapter 2 Competencies, Credentials, Education, and Training 5
Robert L. Barnes
Chapter 3 FM Consultancy and Client–Provider Relationships 39
Kathy O. Roper
Chapter 4 Globalization of Facility Management 53
Kathy O. Roper
Chapter 5 Sustainability and Carbon Reporting 67
Chris Hodges
Chapter 6 Emergency Preparedness and Business Continuity 91
Robert Friedmann and Bob Hayes
Chapter 7 Changing Workplaces and Distributed Work 109
Kathy O. Roper
Chapter 8 Measuring Work 123
Matthew Tucker
Chapter 9 Industry-Specific Needs 141
Sarel Lavy and Manish Dixit
Chapter 10 Evolution and the Future of Facility Management 167
Kathy O. Roper
Index 179
